Growth Architect for Multi-Channel Revenue

Old Mutual South Africa; Johannesburg; Sur place; ZAR 3 000 000 - 6 000 000; Plein temps

Résumé du poste

Old Mutual South Africa seeks a Chief Growth Officer to lead iWYZE's end-to-end growth engine, driving customer acquisition, portfolio growth and profitability across brand, marketing, sales, digital commerce, partnerships and distribution.

This executive will diversify routes to market, ensuring sustainable customer and market growth with integrated cross-functional collaboration across Actuarial, Operations, Technology, Data and Finance teams.

Qualifications

• Relevant Bachelor’s Degree in Business, Finance, Economics, Marketing or Commerce.
• Postgraduate qualification / MBA advantageous.
• Executive development programmes in strategy, leadership, innovation, digital transformation, commercial management or related disciplines.

Responsabilités

• Profitable Customer and Portfolio Growth.
• Develop and execute the iWYZE growth strategy aligned to the business strategy and financial aspirations.
• Own sustainable growth in customer numbers, policies, premium and market share.
• Balance acquisition with retention, renewal, cross-sell and reactivation to drive net portfolio growth.
• Establish measurable growth targets and align investment and resources to the highest-value opportunities.
• Ensure growth is delivered within agreed profitability, pricing adequacy, underwriting and risk appetite parameters.
• Monitor growth by customer cohort, segment and channel to understand quality, persistency and economic value.
• Customer Proposition and Market Strategy
• Define target customer segments and lead the commercial customer proposition for iWYZE.
• Use customer, competitor and market insight to strengthen relevance, differentiation and value proposition.
• Work with Actuarial and Product teams to commercialise propositions that are attractive to customers and economically sustainable.
• Identify and test new segments, propositions and routes to market.
• Ensure proposition design is translated consistently across brand, sales, digital and partnership channels.
• Channel and Distribution Diversification
• Define and execute iWYZE's overall distribution and channel strategy.
• Build a diversified portfolio of customer acquisition and sales channels and reduce structural reliance on any single channel.
• Identify, test and scale new routes to market based on customer behaviour, economics, strategic fit and execution feasibility.

Connaissances

Building Rapport

Buying Process

Client Management

Commercial Acumen

Customer and Market Analysis

Customer Approach

Identifying Customer Needs

Knows the Buying Influences

Manages Buyer Indifference

Negotiation Tactics

Planning and organisational skills

Service Enhancements

Strategic Analysis

Strategic Planning

Formation

Masters degree (NQF Level 9)

Bachelor’s degree in Business, Finance, Economics, Marketing or Commerce

Description du poste

Old Mutual South Africa seeks a Chief Growth Officer to lead iWYZE's end-to-end growth engine, driving customer acquisition, portfolio growth and profitability across brand, marketing, sales, digital commerce, partnerships and distribution.

This executive will diversify routes to market, ensuring sustainable customer and market growth with integrated cross-functional collaboration across Actuarial, Operations, Technology, Data and Finance teams.