GPS/GSM Installation & Commissioning Specialist

Tracker South Africa; Randburg; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Tracker South Africa is seeking an Installation Support Agent in the Operations Department, based in Randburg. The role involves testing, commissioning, and supporting GPS/GSM products, with emphasis on customer service and data accuracy.

The ideal candidate will have at least five years of experience, PSIRA Grade E, and strong typing and communication skills. Upliftment and a customer-centric approach are valued in this permanent role.

Qualifications

• Typing speed and accuracy required (35 wpm, 95% accuracy).
• Strong customer service orientation.
• Attention to detail and meticulousness.
• Ability to work independently and be well presented.

Responsibilities

• Conduct testing and commissioning of GPS/GSM products per SOPs.
• Close service requests for GPS/GSM products per SOPs.
• Liaise with technicians on outstanding installation reports and updates.
• Configure and send settings for accessory tests on GPS/GSM products.
• Issue accurate test reference numbers to technicians for tests.
• Maintain data integrity across systems and ensure SLA adherence.

Skills

Typing 35 wpm

Customer service

Attention to detail

Independence

Well presented

Education

Matric/NQF level 4

Job description

Tracker South Africa is seeking an Installation Support Agent in the Operations Department, based in Randburg. The role involves testing, commissioning, and supporting GPS/GSM products, with emphasis on customer service and data accuracy.

The ideal candidate will have at least five years of experience, PSIRA Grade E, and strong typing and communication skills. Upliftment and a customer-centric approach are valued in this permanent role.