General Manager – Luxury Game Lodge (Tanzania)
Location: Tanzania
Salary: $3;000–$4;000 NET
Accommodation: Live‑in
Start: ASAP
? Key Responsibilities
Operational Leadership
- Oversee all lodge operations, including FOH, BOH, housekeeping, maintenance, kitchen, guiding, and guest activities.
- Ensure seamless daily functioning of the lodge with a visible, calm, hands‑on leadership style.
- Maintain high standards of service delivery across all guest touchpoints.
- Conduct daily briefings with department heads to plan arrivals, departures, maintenance, and special requests.
Guest Experience & Hospitality Standards
- Drive a world‑class guest experience aligned with luxury safari expectations.
- Manage VIP guests and complex guest scenarios with professionalism and warmth.
- Uphold consistent quality in food, beverage, hosting, and safari experiences.
Financial & Commercial Management
- Manage budgets, forecasts, cost control, and profitability.
- Oversee procurement, supplier relationships, and CAPEX planning.
- Ensure efficient use of resources and adherence to financial targets.
People & Culture
- Lead; mentor, and develop a multi‑disciplinary team.
- Oversee recruitment, onboarding, performance management, and succession planning.
- Build a positive, values‑driven culture focused on excellence and teamwork.
Sustainability & Community Engagement
- Champion conservation principles and environmentally responsible operations.
- Engage with local communities, government bodies, and conservation partners.
- Support initiatives that enhance sustainability and community development.
Compliance & Risk Management
- Ensure adherence to Tanzanian labour laws, health and safety regulations, and lodge‑specific compliance requirements.
- Maintain readiness for medical, security, and environmental risks.
? Skills & Experience Required
- Minimum 5–10 years senior hospitality or lodge management experience.
- Strong FOH & BOH operational knowledge essential.
- Proven experience managing luxury lodges or safari camps.
- Strong financial management, budgeting, and reporting skills.
- Excellent leadership, communication, and team‑development abilities.
- Experience in remote operations, maintenance oversight, and logistics.
- Passion for wildlife, conservation, and sustainable tourism.
- Fluent in English ; Swahili advantageous.