Global Tax & Operations Analyst

Catch; Gauteng; On-site; ZAR 350,000 - 500,000; Full time

Job summary

Catch is seeking an Operations Support Analyst to join a global team supporting compliance operations, including VAT and US Sales Tax research, case management, and project execution. You will collaborate with internal stakeholders, clients, and tax authorities to resolve issues and drive efficiency.

The role emphasizes structured onboarding, knowledge sharing, and growth within a cross-functional environment across jurisdictions.

Qualifications

• Strong problem-solving skills to manage multiple compliance cases and ad-hoc tasks.
• Excellent time management, teamwork, and organizational abilities.
• Critical thinking and communication skills to liaise with stakeholders and authorities.
• A proactive attitude toward process improvement and continuous learning.
• High-impact individuals who can drive change and uphold standards.

Responsibilities

• Manage a broad range of VAT and US Sales Tax cases with timely, accurate resolution.
• Lead consulting cases by delivering tailored, practical solutions for clients.
• Support cross-functional projects and drive operational efficiency improvements.
• Collaborate with internal teams to document solutions and share knowledge.
• Engage in continuous R&D to identify trends and prevent recurring issues.
• Assist with ad-hoc tasks and growth initiatives across the support teams.

Skills

Problem-solving

Time management

Teamwork

Organizational abilities

Communication

Critical thinking

Process improvement

Job description

Catch is seeking an Operations Support Analyst to join a global team supporting compliance operations, including VAT and US Sales Tax research, case management, and project execution. You will collaborate with internal stakeholders, clients, and tax authorities to resolve issues and drive efficiency.

The role emphasizes structured onboarding, knowledge sharing, and growth within a cross-functional environment across jurisdictions.