Global IT & Customs Programs Lead

Danzas Corporation; Midrand; On-site; ZAR 520,000 - 750,000; Full time

Job summary

DHL Group in South Africa is seeking a Program Delivery Specialist to optimize IT solutions that support business operations, with a focus on customs systems and in-house user support.

You will ensure IT services, applications, and infrastructure remain highly available, secure, and compliant with global IT standards while guiding staff at hubs and gateways and deploying user training.

Qualifications

• Degree in Information Technology or related field.
• 3+ years of project management experience.
• 3+ years managing production systems environment.
• Experience with Customs programs and DHL Customs applications.
• Knowledge of Customs & Excise technical operations mandates.
• Excellent English oral and written communication.
• Experience in programs and project management.
• 2 years database experience.

Responsibilities

• Optimize IT solutions supporting operations, with emphasis on customs systems.
• Ensure high availability, security, and compliance of IT services.
• Provide staff support at hubs and gateways.
• Deploy user training and ongoing support.
• Manage Unix servers and Informix-based local apps.
• Proactive maintenance of hardware, software, and tools.
• Create user guides for new solutions.
• Handle change management and root-cause analysis.

Skills

Project management

Production systems

Customs programs experience

DHL customs applications

Customs & Excise knowledge

English proficiency

Program management

Database experience

Education

Degree in Information Technology or related field

Job description

DHL Group in South Africa is seeking a Program Delivery Specialist to optimize IT solutions that support business operations, with a focus on customs systems and in-house user support.

You will ensure IT services, applications, and infrastructure remain highly available, secure, and compliant with global IT standards while guiding staff at hubs and gateways and deploying user training.