Global Benefits Operations Specialist

Playroll; Johannesburg; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Playroll is seeking a driven Benefits Operations Specialist to join the Benefits and Ancillary Services team. You’ll support global benefits and mobility operations across the employee lifecycle, from onboarding to reporting and day-to-day administration.

Reporting to a Team Lead and collaborating with payroll, finance and other teams, you’ll ensure benefits support is accurate, timely and well coordinated.

Qualifications

• Bachelor’s degree or equivalent qualification.
• Early-career experience via internships or part-time roles.
• Strong communication and time management.
• Able to work both in teams and independently.
• Ability to work with data for decision-making.
• Proficiency with office software (MS Office, Google Workspace).
• Willing to learn in a fast-paced environment.

Responsibilities

• Provide comprehensive benefits administration support across multiple countries and benefit types.
• Generate and maintain accurate, timely reports on employee benefits to support effective administration and decision-making.
• Help develop, implement, and refine benefits administration processes to improve operational efficiency, effectiveness, and consistency.
• Collaborate closely with payroll operations, finance, and other departments to coordinate employee benefits and maintain seamless communication.
• Serve as a point of contact for employee benefits enquiries, providing timely and accurate information and support.
• Collaborate with clients to understand and meet employee benefits needs while maintaining strong professional relationships.
• Support global benefits and mobility programs, helping maintain alignment with applicable local laws and company policies.

Skills

Communication skills

Data analysis

Team collaboration

Time management

MS Office / Google Workspace

Independent work

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Playroll is seeking a driven Benefits Operations Specialist to join the Benefits and Ancillary Services team. You’ll support global benefits and mobility operations across the employee lifecycle, from onboarding to reporting and day-to-day administration.

Reporting to a Team Lead and collaborating with payroll, finance and other teams, you’ll ensure benefits support is accurate, timely and well coordinated.