German Speaking GMS Data Specialist (Information Technology)

Black Pen Recruitment; Cape Town; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Black Pen Recruitment is seeking a dedicated IT professional in Cape Town to manage technical product specifications and spare parts data for their global operations. The ideal candidate will have extensive IT product knowledge, experience with ERP systems like SAP, and must be fluent in both English and German. This full-time role emphasizes attention to detail and effective communication, ensuring high data quality and adherence to performance targets.

Qualifications

• Very good technical product knowledge within IT environment.
• Experience with relevant business/ ERP systems e.g., SAP.
• High reliability, efficient planning, and structured organization of workload.

Responsibilities

• Access and research technical device information in manufacturers and suppliers data sources.
• Compile data into standardized system specifications.
• Provide comprehensive and correct master data for reporting.

Skills

Technical product knowledge within IT environment

Experience with ERP systems, e.g., SAP

Analytical skills and knowledge of Microsoft Applications

Interpersonal and communication skills

Fluency in English (min. CEFR B2)

Fluency in German

Job description

Our client is a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for people and our planet. Our client helps our customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our client is a public company quoted on the London FTSE and employs over 20,000 people worldwide.

Role Overview

Preparation of manufacturer material data for maintenance business. Providing spare part data and manufacturer Bill of materials for Workplace, Datacenter and Networking devices, to ensure operational day-to-day business for global and local customer contracts. Roles at this level will work under general supervision and uses discretion in solving problems. Work is reviewed at frequent milestones, able to determine when a problem needs escalating.

Job Type: Full Time/Permanent

Location: Cape Town

Workplace: Onsite

Requirements

• Very good technical product knowledge within IT environment
• Experience with relevant business/ ERP systems e.g. SAP
• Excellent analytical skills and working knowledge of Microsoft Applications
• High reliability, efficient planning & structured organization of workload, also in stressful situations
• Working effectively in a global and collaborative environment
• Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels
• Team oriented thinking and working style paired with a high level of motivation to successfully transform the objectives
• Strong interpersonal & communications skills and confidence in working with cross‑functional stakeholders and teams at all levels
• Excellent English skills, written and spoken (minim. CEFR at level B2)
• Must be fluent German.
• Ability and willingness to travel globally

Performance Indicators

• Understand technical functionalities at the spare parts level and drive Information into the organization to ensure the business meets SLA performance targets
• Ensuring all technical information that is necessary to fulfil the customer contracts, are available
• High attention to detail, addressing issues proactively and delivering effective, sustainable solutions
• Ensuring high and actual data quality
• Understand and adhere to policies and procedures
• Demonstrates relevant Winning Together values

Responsibilities

• Access and research technical device information’s in manufacturers and suppliers data sources
• Compile the search result of data into our client's standardized system specifications
• Administrate and monitor relevant material and master data with a high attention to detail, ensure high level accuracy of data
• Provide comprehensive and correct master data for reporting and processing of information
• Prioritize and co-ordinate own and others work schedules to ensure that business and customer needs are met, and deadlines are adhered to.
• Able to communicate on complex issues to meet business and customer requirements to avoid escalations.
• Act in accordance with our clientsInformation
• Security Policies and report any potential or actual Security events or other Security risks to the organization.