Master Data Administrator

Callforce; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Callforce is seeking a Master Data Administrator to ensure accuracy and governance of customer, vendor, product, and payment term data across logistics operations. You will maintain data quality, support migrations, and collaborate with operations, procurement, finance, and IT to enable data-driven decisions.

The role requires 1–5 years in master data management, experience with SAP S/4HANA, and English fluency; German or Dutch basics are a plus.

Qualifications

• 1–5 years’ experience in master data management, preferably within logistics environments.
• Experience using Global ERP systems (preferably SAP S/4HANA).
• Basic proficiency in German / Dutch (A1–A2); English fluency required.
• Experience with data analysis tools (Excel, Power BI, SQL, etc.).

Responsibilities

• Create, validate, and maintain master data for customers and vendors.
• Ensure data accuracy, completeness, and alignment across all companies.
• Conduct regular audits to identify data inconsistencies or duplications.
• Implement and uphold data governance policies, procedures, and standards across all logistics systems.
• Collaborate with operations, procurement, finance, and IT teams to ensure consistent data handling and control.
• Support data cleansing initiatives and master data migration projects during system upgrades or integrations.
• Generate and maintain data quality reports, dashboards, and KPIs to monitor data accuracy and completeness.
• Provide recommendations for improving data processes and automation opportunities.
• Develop and document standard operating procedures (SOPs) for data maintenance processes.
• Ensure compliance with regulatory requirements and company policies related to data privacy and handling.
• Support continuous improvement initiatives in the supply chain by identifying data-related bottlenecks.

Skills

Data governance

Data quality

Data analysis

Power BI

SQL

Excel

Master Data Management

English fluency

Tools

SAP S/4HANA

Job description

Creating purposeful careers as we build the future of contact centre solutions

The Master Data administrator plays a critical role in managing and maintaining accurate, consistent, and reliable master data that supports logistics operations. This role ensures that all key data—such as customer, supplier, product and payment term information is governed according to company standards, enabling smooth operations and data-driven decision-making.

Key Responsibilities:

• Master Data Management:
• Create, validate, and maintain master data for customers and vendors.
• Ensure data accuracy, completeness, and alignment across all companies
• Conduct regular audits to identify and correct data inconsistencies or duplications.
• Data Quality and Governance:
• Implement and uphold data governance policies, procedures, and standards across all logistics systems.
• Collaborate with operations, procurement, finance, and IT teams to ensure consistent data handling and control.
• Support data cleansing initiatives and master data migration projects during system upgrades or integrations.
• Analysis and Reporting:
• Generate and maintain data quality reports, dashboards, and KPIs to monitor data accuracy and completeness.
• Provide recommendations for improving data processes and automation opportunities.
• Process Improvement & Compliance:
• Develop and document standard operating procedures (SOPs) for data maintenance processes.
• Ensure compliance with regulatory requirements and company policies related to data privacy and handling.
• Support continuous improvement initiatives in the supply chain by identifying data-related bottlenecks.

Qualifications & Experience:

• 1–5 years’ experience in master data management, preferably within logistics environments.
• Experience using Global ERP systems (preferably SAP S/4HANA)
• Basic proficiency in German / Dutch (A1–A2); English fluency required
• Experience with data analysis tools (Excel, Power BI, SQL, etc.).

Skills

Compliance Data Analysis Data Mining Data Trends Dataset Management Maintain Databases Power BI Quality Auditing SAP HANA SQL