Application Consultant

DHL Supply Chain

Kempton Park

On-site

Confidential

Part time

14 days+

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Job summary

A global logistics leader in Kempton Park is seeking an Application Consultant: WMS to provide essential application support for business systems. The ideal candidate should have a diploma in a relevant field, at least 3 years of experience in WMS, and possess strong analytical and problem-solving skills. This mid-senior level position focuses on optimizing business processes while ensuring maximal system performance. The employment type is contract, offering exposure to dynamic logistics and supply chain projects.

Qualifications

Minimum 3-5 years of experience within IT.
Minimum 3 years WMS or WMS implementation experience.
Business application support experience required.

Responsibilities

Provide day-to-day application support for production systems.
Document business requirements and test cases.
Support WMS application and conduct workshops.

Skills

Facilitation and presentation skills

Analytical skills

Problem-solving skills

Flexibility and adaptability

Troubleshooting business problems

Education

NQF Level 6 Diploma/Degree in relevant field

Tools

WMOS

SQL

IBM Cognos

Zebra Designer

Report Builder

Job description

Deutsche Post DHL Group is the world’s leading logistics and mail company. We are one of the world’s largest employers, operating in over 220 countries and territories. We are Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We are number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you will be working for a global company that is focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives. And not just for our customers, but for every member of our Group too.

Johannesburg, Gauteng, South Africa

Application Consultant: WMS

Job Purpose

Day-to-day business application support and management for production systems – handling system issues, answering user queries and the testing of application changes or enhancements to ensure maximum system performance.

Key Responsibilities

Business process analysis.
Business process modelling using any standard tool like Visio.
Business process optimization.
Business process root cause analysis.
Conducting workshops with business stakeholders to elicit new business requirements.
End-to-end development of new or existing reports, including labels.
Documenting business requirements in a concise and structured business format.
Documenting test cases and execution of testing.
Planning and executing regression testing.
WMOS Configuration.
Performing SIT during this phase of the project.
Assisting business during UAT.
WMS application support.

Qualifications, Experience & Skills

Education

Minimum NQF Level 6 – Diploma/Degree in relevant field.

Relevant courses in WMOS, SQL and similar.

Experience

Minimum 3-5 years of experience within IT.
Minimum 3 years WMS or WMS implementation experience.
Supply Chain Management/Warehouse Management Systems.
Business application support.
Knowledge of BI, Report and Labels development.
Knowledge of IBM Cognos, Zebra Designer, Report Builder or similar.

Skills

Excellent facilitation and presentation skills.
Analytical, process minded and problem-solving skills, with high accuracy and attention to detail.
Ability to work under pressure and work efficiently in a fast-paced environment.
Must be flexible and adaptable to changing business environment.
Ability to work independently and collaborate with other teams.
Ability to learn and actively seek new skills and knowledge to keep up with the changing technology field.
Ability to prioritize, perform multiple tasks concurrently and make timely and sound decisions.
Strong analytical skills.
Positive & enthusiastic collaborator.
Basic understanding of computer networks.
Trouble shooting of business problems and reported issues.
Application configuration.
Must be able to provide support to operations across the country.
Process analysis, design and documentation.
Business application support.

DPDHL Core Competencies & Skills

Maintains effective relationships with customers.
Develops and delivers high quality / innovative products, services or solutions.
Focuses on customer needs and gains their commitment.
Gains management / colleague support to meet customer needs.
Ensures strategies / plans are aligned and reflect others’ views.
Develops strategies / plans aligned to broader organizational strategy.
Communicates strategy.
Establishes clear, challenging and achievable objectives.
Aligns resources and the organization within own area of responsibility to achieve objectives.
Regularly reviews and communicates progress against objectives and adjusts as needed.
Champions continuous improvement and innovation.
Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
Provides employees, colleagues and business partners with candid and regular feedback.
Provides employees with development opportunities.
Supports employees with career opportunities.
Inspires others to develop themselves.
Conveys a clear sense of personal goals and values.
Actively seeks feedback to improve performance.
Develops new skills and modifies behaviours based on feedback.
Takes personal responsibility for career and development.