General Office Manager

Hoya Vision Care; Sandton; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Hoya Vision Care in Sandton seeks a proactive Personal Assistant / Office Manager to provide high-level executive support and oversee day-to-day office operations, ensuring business continuity and smooth workflows.

You will manage calendars, screen communications, prepare reports, coordinate budgets and events, supervise administrative staff, and maintain filing systems while upholding professional confidentiality in a fast-paced environment.

Qualifications

• Grade 12 (Diploma or Degree advantageous).
• 3–5 years’ experience in PA or Office Manager role.
• Excellent organisational and multitasking abilities.
• Professional communication and discretion.
• Professional verbal and written communication - Essential.

Responsibilities

• Manage executive calendars, meetings, and appointments.
• Screen calls, emails, and correspondence.
• Prepare reports, presentations, and documents.
• Report all information that might impact the company to your manager and team promptly.

Skills

Communication skills

Discretion & confidentiality

Verbal and written communication

Time management

Attention to detail

Problem solving

Multitasking

Cross-department collaboration

Can-do attitude

Education

Grade 12 (Diploma or Degree advantageous)

Job description

Provide high-level executive support while ensuring efficient day-to-day management of office operations. The role combines administrative excellence with operational coordination to support business continuity.

Level of Authority: Reporting directly to Management

Education/Training/Experience/Qualifications/Skill - Requirements Education & Qualifications:

• Grade 12 (Diploma or Degree advantageous)
• 3–5 years’ experience in PA or Office Manager role
• Excellent organisational and multitasking abilities

Work Experience:

• Working well within a Team – Essential
• 3 Year minimum – High pressure, fast paced environment
• 3 Years minimum experience in a similar role

Skills and Knowledge:

• Professional and Strong communication skills
• Professional discretion and confidentiality
• Professional Verbal and Written Communication - Essential
• Excellent Time Management and prioritization – Essential
• Excellent attention to detail – Essential
• Strong Problem-Solving Skills and initiatives - Essential
• Multitasking, working between different devices and screens, programmes, and webpages – Essential.
• Multitasking, working between different departments and with various employees that have varying levels of understanding and training - Essential.
• Can-Do attitude with willingness to learn and grow with the company – Essential.

Key Performance Areas Key Responsibilities Key Responsibilities Outputs:

Executive Support

• Manage executive calendars, meetings, and appointments
• Screen calls, emails, and correspondence
• Prepare reports, presentations, and documents
• Report all positive and negative information that might impact the company to your manager and team, as soon as such information is received.

Office Management

• Oversee daily office operations and administrative systems/tasks
• Manage office supplies, vendors, and service providers as and when required
• Ensure a professional, organised work environment at any given time

Administration & Coordination

• Maintain filing systems and records for the GM (electronic and manual)
• Coordinate internal communication and assist in company events
• Assist with GM required/requested logistics and all administration
• Continue to uphold professional communications with full sentences, adequate punctuations, and grammar.
• Submit all relevant reporting Daily, Weekly, Monthly and Quarterly as required by the business on the required platforms or via the required mediums in a timely fashion, accurately and correctly so that no rework of reports is required by the management receiving the reporting figures.

Self – Development

• Continuous self-development in the field of optics is required by the employee, both internal and external topics should be maintained for conversation, office maintenance and understanding purposes.
• Improve on internal company training as presented on the Hub, Learning Centers, Linked-In Learning and all other training platforms within the company.
• To play your part in ensuring minimal environmental impact from the business by reporting water leaks, electricity wastage, chemical spill or the possibility thereof
• Reduce any unnecessary paper usage within the Company

Financial & Compliance Support

• Process invoices, track expenses, and assist with budgets
• Ensure compliance with company policies and procedures