General Manager – Operations & Business Development

West Coast Personnel; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive, negotiable salary

Pathway to full operational leadership

High-impact role with visibility and influence

Job summary

West Coast Personnel in Cape Town is looking for an experienced professional to lead business strategy and operational performance. The role requires a BCom degree and over 10 years in outsourcing or related fields. The successful candidate will manage financial performance and drive growth, working in a dynamic, performance-driven environment.

Attractive, negotiable salary and a pathway to full operational leadership on offer. If you are self-driven and excel under pressure, apply now!

Qualifications

• Proven 10+ years experience in outsourcing or a related services-driven industry.
• Experience managing budgets and financial performance (P&L ownership).
• Ability to drive business growth and manage multiple priorities under pressure.

Responsibilities

• Lead and execute business strategy to drive growth and market expansion.
• Oversee operational performance and ensure service excellence across contracts.
• Manage financial performance, including budgeting and cost control.
• Drive business development and client retention.

Skills

Strong commercial acumen

Advanced MS Office skills

Excellent communication skills

Leadership skills

Organizational skills

Education

BCom degree (Business Management, Finance, or similar)

Matric

Job description

Responsibilities

• Lead and execute business strategy to drive growth, market expansion, and new revenue streams
• Oversee full operational performance, ensuring efficiency, compliance, and service excellence across contracts
• Manage financial performance, including budgeting, cost control, and profitability
• Drive business development, client retention, and stakeholder relationship management
• Lead, mentor, and develop teams, ensuring high performance and accountability
• Monitor KPIs, analyse performance data, and report on business outcomes
• Ensure compliance with OHS, regulatory, and client-specific requirements

Requirements

• Matric
• BCom degree (Business Management, Finance, or similar), with strong commercial and operational experience.
• Proven 10+ years experience within outsourcing, TES, or a related services‑driven industry
• Proven experience managing budgets, financial performance, and profitability (P&L ownership)
• Strong commercial acumen with a track record of business growth
• Advanced MS Office skills, particularly Excel, and exposure to social media strategy
• Excellent communication and leadership skills
• Highly organised, self‑driven, and capable of managing multiple priorities under pressure
• Own vehicle
• Based in Cape Town, with occasional travel required to Gauteng

What’s on Offer

• Competitive, negotiable salary
• Clear pathway to full operational leadership
• High‑impact role with visibility and influence on business growth
• Entrepreneurial, performance‑driven environment

To Apply

Submit your detailed CV, proof of qualifications, recent head & shoulder photo.

Should you not hear back within 2 weeks, please consider your application unsuccessful.