Overview
PURPOSE OF POSITION
To formulate and administer company / corporate policy in order to obtain given objectives through efficiency, profitability and customer satisfaction.
Minimum Requirements :
Minimum Requirements
- Grade 12 qualification / equivalent.
- Relevant tertiary qualification.
- Minimum of 10 years’ experience in the motor industry.
- A 360-degree strategic understanding of the retail motor vehicle industry.
- Minimum 5 years’ experience in a Sales Manager position.
- Sound financial conceptualisation and management.
- The ability to manage and motivate staff.
- Clean criminal record.
- Experience within the brand beneficial.
- Good verbal and written communication in English.
- Fleet Management and experience will be required.
- Must be able to handle volume deals over a national footprint.
Profil demandé :
Job Responsibilities
- Develop and maintain strategies to drive revenue and profitability and to achieve budgeted figures.
- Establish and maintain adequate and skilled staff to meet given sales requirements throughout the business, according to financial resources available and in line with overall company / corporate target objectives.
- Provide maximum staff efficiency to create profitability for the company.
- Control cash flow, stocks, and assets at a level commensurate with profit requirements and satisfactory return on investment.
- Maintain strict and effective control of expenses in line with budget objectives.
- Maximise company profitability through the sale of vehicles, associated products, parts and labour.
- Effective management of vehicle stock to avoid vehicles ageing excessively.
- Ensure all departments achieve profit margins as per established objectives.
- Ensure the company attains a given overall net profit per month in line with budget requirements.
- Continually monitor the financial situation on a daily / weekly basis to achieve financial objectives via sales, service, customer satisfaction and retention.
- Examine all accounts, operating controls and composite figures monthly and initiate prompt improvement or corrective action where required.
- Schedule a monthly review meeting with the DCE and the nominated team.
- Forecast peak sales criteria and cash requirements.
- Improve stock turnover ratios, reduce stock holding value and increase sales to meet company objectives.
- Maintain a high level of customer satisfaction whilst maximising profits.
- Ensure that all customer invoices have been correctly prepared and submitted for completion.
- Examine daily / weekly / monthly debtors ensuring collection of outstanding monies (including new and used vehicles, parts, and service)
- Issue job descriptions and regular performance appraisals and ensure appropriate action taken based on results.
- Establish and review operation of salary scales and incentive schemes.
- Review all departmental activities and reporting systems.
- Ensure that the company complies with health and safety and other lawful compliance regulations.
- Ensure that adequate safety and security measures have been implemented to protect company personnel and property.
- Engage in monthly committee meetings and to file minutes.
- Maintain effective and meaningful communication with Directors and Senior Management.
- Involve the DCE in the planning, and the completion of sales campaigns, advertising, and promotional activities and to ensure their cost effectiveness.
- Refer the review of all pricing policies, sales discounts, fleet discounts, parts pricing, and labour rates to the relevant Group Heads.
- See that the franchisers’ standards and requirements are always met.
- Successful in achieving and maintaining OEM targets and participating in OEM programs.
- Lead and manage dealership staff to ensure an engaged workforce
- Manage volume deals over a national footprint.