General Manager

Craven Cottage CC; Magaliesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

On-site accommodation

Family accommodation can be arranged

Performance-linked profit share

Job summary

Craven Cottage CC in Magaliesburg seeks a General Manager with lodge leadership experience to drive occupancy, revenue and cost control while maintaining exceptional standards.

Lead a large team, innovate guest experiences, and steer Reservations and Sales to grow profitability with on-site accommodation offered.

Qualifications

• Senior management experience in a lodge or similar.
• GM experience required; exceptional Deputy GMs / Operations Managers will be considered.
• Understanding of Financials & Revenue Forecasting.
• Strong commercial, operational & leadership skills.
• Guest-focused & approachable.
• Decisive, resilient & solution-driven.
• Creative & entrepreneurial.
• Strong at developing people and driving accountability.

Responsibilities

• Lead two established safari lodges and a team of ±120 people.
• Drive growth, profitability & performance.
• Shape the guest experience & lodge offering.
• Make a visible impact and lead from the front.
• Improve profitability, revenue & cost control.
• Build a strong, engaged & accountable team.
• Maintain exceptional operational & guest standards.
• Drive innovation, new experiences & commercial opportunities.
• Lead Reservations & Sales to grow occupancy and revenue.

Skills

Leadership

Commercial acumen

Operations management

People development

Decision making

Entrepreneurial mindset

Guest focus

Education

Grade 12

Formal hospitality qualification

Job description

Duties

• Lead two established safari lodges
• Lead a team of ±120 people
• Drive growth, profitability & performance
• Shape the guest experience & lodge offering
• Make a visible impact and lead from the front
• Improve profitability, revenue & cost control
• Build a strong, engaged & accountable team
• Maintain exceptional operational & guest standards
• Drive innovation, new experiences & commercial opportunities
• Lead Reservations & Sales to grow occupancy and revenue

Requirements

• Grade 12
• A formal hospitality qualification
• At least 5+ years’ hospitality experience
• Senior management experience in a lodge or similar
• GM experience required, exceptional Deputy GMs / Operations Managers will be considered
• Strong commercial, operational & leadership skills
• Understanding of Financials & Revenue Forecasting
• Decisive, resilient & solution-driven
• Creative & entrepreneurial
• Guest-focused & approachable
• Strong at developing people and driving accountability

On offer

• Competitive monthly salary
• Performance-linked profit share
• On-site accommodation
• Family accommodation can be arranged