Key Responsibilities:
Purchase Order Administration
- Create and convert approved purchase requisitions into Purchase Orders (POs)
- Ensure POs are issued accurately and within agreed turnaround times
- Monitor and maintain open PO reports
- Track order acknowledgements and supplier confirmations
- Follow up on unconfirmed orders and overdue supplier responses
- Assist with PO amendments, cancellations, and revisions where required
Expediting & Supplier Follow-Up
- Proactively expedite open orders and backorders
- Follow up on scheduled deliveries to ensure on-time supply
- Escalate critical late deliveries to Buyers and Procurement Management
- Communicate delivery updates to branches and internal stakeholders
- Maintain an accurate overdue order tracker
- Assist in resolving supply shortages and urgent operational requirements
Tactical Buying & Sourcing
- Source routine and low-risk commodities within delegated purchasing authority
- Obtain competitive quotations from approved suppliers
- Conduct RFQs and prepare quote comparisons
- Ensure compliance with procurement procedures and approved supplier requirements
- Support buyers with tactical sourcing activities and supplier follow-ups
Supplier & Invoice Administration
- Resolve invoice, pricing, and Goods Received Note (GRN) discrepancies with suppliers and Finance
- Follow up on supplier documentation requests
- Assist with supplier onboarding administration as directed by the buying team
- Maintain supplier communication records
Master Data Management
- Maintain item master information within the ERP system
- Ensure accuracy of:
- Units of Measure (UoM)
- Supplier lead times
- Minimum Order Quantities (MOQ)
- Supplier reference
- Pricing information where applicable
- Support data quality initiatives
Reporting & KPI Support
- Compile and maintain procurement reports
- Update open order and overdue delivery reports
- Monitor procurement KPIs and provide weekly status updatesAssist buyers with reporting requirements and project administration
General Procurement Support
- Provide workload relief to Buyers across multiple categories
- Assist with procurement projects and improvement initiatives
- Crosstrain on key commodity groups
- Provide procurement coverage during leave periods and peak demand periods
- Perform additional procurement related duties as required.
- Key Performance Indicators (KPIs)
Procurement Efficiency
- PO cycle time from approved requisition to PO creation
- Number of PRs processed per month
- Open requisition backlog
Supplier Delivery Performance
- On-time delivery follow-up completion
- Reduction of overdue PO lines
- Backorder resolution turnaround time
- Expedite requests closed within SLA
Sourcing Compliance
- Percentage of purchases supported by:
- Three quotations
- Contract pricing
- Approved catalogues
Data Quality
- ERP item master accuracy
- Supplier data accuracy
- PO accuracy rate
Internal Service Levels
- Response time to branch enquiries
- Resolution time for delivery queries
- Stakeholder satisfaction feedback
Permitted
- Raise Purchase Orders within approved workflows
- Request quotations from approved suppliers
- Expedite deliveries and communicate with suppliers
- Prepare supplier comparisons and recommendations
Compliance Requirements
- Use approved supplier lists only
- Adhere to procurement SOPs
- Follow ISO-related purchasing requirements
- Maintain B-BBEE supplier documentation where required
- Ensure procurement records are accurately maintained and auditable