Games Operations Delivery Manager

Jobtailor; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Jobtailor is seeking a results-driven Project Manager to join the Games Operations team. You will coordinate cross-functional projects, ensuring compliant, on-time delivery for casino products in a regulated environment.

You will lead certification cycles, support market entry planning, and collaborate with legal, product, and tech teams to maintain a centralized knowledge base. The role requires strong organizational skills, attention to regulatory details, and the ability to align stakeholders

Qualifications

• Minimum 2 years’ experience as a Project Manager in fast-paced or regulated environments.
• Experience in iGaming (B2B or B2C) with understanding of games compliance and certification requirements.
• Strong project management skills with the ability to prioritize multiple initiatives.
• Excellent time management and self-management to ensure deadlines are met.
• Ability to collaborate with stakeholders across locations and time zones.
• Analytical, data-driven mindset to identify issues and improve processes.

Responsibilities

• Coordinate and manage group projects for Games Operations and wider business.
• Execute projects, improve processes, and provide structure, ownership, and oversight for smooth operations while adhering to local and international regulatory compliance.
• Act as the key Games Operations contact for compliance requirements and ensure processes are tracked and completed on time.
• Plan and manage games certification and renewal cycles, owning annual regulator submissions.
• Coordinate new market entry planning and cross-functional efforts for compliant, smooth launches.
• Collaborate with product and technology teams on new initiatives to ensure efficient delivery and clear accountability.
• Support creation and maintenance of a centralized Games Operations knowledge base.
• Partner with legal teams on regulatory compliance documentation.
• Coordinate tasks and projects with stakeholders across regions and time zones.

Skills

Project Management

Regulatory Compliance

IGaming Experience

Process Improvement

Stakeholder Collaboration

Job description

• Support the Games Operations team and wider business by coordinating and managing group projects.
• Execute projects, improve processes, and provide structure, ownership, and oversight for smooth operations while adhering to local and international regulatory compliance.
• Act as the key Games Operations contact for compliance requirements and ensure processes are tracked and completed on time.
• Plan and manage games certification and renewal cycles, owning annual regulator submissions.
• Coordinate new market entry planning and cross-functional efforts for compliant, smooth launches.
• Collaborate with product and technology teams on new initiatives to ensure efficient delivery and clear accountability.
• Support creation and maintenance of a centralized Games Operations knowledge base.
• Partner with legal teams on regulatory compliance documentation.
• Coordinate tasks and projects with stakeholders across regions and time zones.

Requirements

• Minimum 2 years’ experience as a Project Manager, ideally in a fast-paced or regulated environment.
• Experience in iGaming (B2B or B2C), with an understanding of games compliance and certification requirements for casino products.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent time management and self-management skills, ensuring deadlines are consistently met.
• Ability to collaborate with stakeholders across locations and time zones, navigating differing priorities and workflows.
• Analytical and data-driven mindset, capable of identifying issues, creating solutions, and improving processes.
• While games expertise is helpful, it is not mandatory—a structured, organized approach and ability to learn quickly are more important.

Core Competencies

Demonstrates strong project management capabilities with a focus on regulatory compliance and process improvement in the iGaming industry. Proven ability to coordinate cross-functional teams and manage multiple initiatives effectively while ensuring timely delivery.

Highest-signal resume keywords

• Project Management
• Regulatory Compliance
• IGaming Experience
• Process Improvement
• Stakeholder Collaboration

ATS Optimization Keywords

Hard Skills

• Project Management
• Process Improvement
• Data Analysis
• Time Management
• Games Certification
• Regulatory Submissions
• Market Entry Planning
• Knowledge Base Maintenance
• Cross-Functional Coordination
• Compliance Documentation

Soft Skills

• Collaboration
• Self-Management
• Analytical Mindset
• Organizational Skills
• Adaptability

Industry Keywords

• IGaming
• B2B
• B2C
• Casino Products
• Regulated Environment
• Games Compliance
• Stakeholder Management
• Project Coordination
• International Compliance
• Local Compliance