Games Operations Delivery Manager (Hybrid) Cape Town

Sporty Group; Cape Town; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

20 days annual leave

Flexible working hours

Top of the line equipment

Annual company retreats

Job summary

Sporty Group in Cape Town is seeking a Games Operations Delivery Manager to coordinate and manage the group’s projects across regulatory compliance and certification cycles. This hybrid role focuses on execution, process improvement, and cross‑functional collaboration to ensure smooth operations.

You will work with product and tech teams, support knowledge management, and partner with legal on regulatory documentation while aligning stakeholders across regions and time zones.

Qualifications

• Minimum 2 years’ experience as a Project Manager in a regulated environment.
• Experience in iGaming (B2B or B2C) with understanding of games compliance and certification.
• Strong PM skills to manage multiple initiatives.
• Excellent time management and self-management to meet deadlines.
• Ability to coordinate with stakeholders across locations and time zones.
• Analytical, data-driven mindset to identify issues and improve processes.
• Structured, organized approach and ability to learn quickly.

Responsibilities

• Act as the key point of contact within Games Operations for all compliance requirements, ensuring processes are tracked and completed on time.
• Plan and manage games certification and renewal cycles, taking full ownership of annual regulator submissions to prevent gaps or missed deadlines.
• Serve as the point of contact for all new market entry planning, coordinating cross‑functional efforts to ensure compliance and smooth launches.
• Collaborate with product and tech teams on new initiatives, ensuring projects are delivered efficiently and with clear accountability.
• Support the creation and ongoing maintenance of a centralized knowledge base for the Games Operations team, improving documentation and knowledge sharing over the long term.
• Partner with legal teams on regulatory compliance documentation, ensuring alignment and completeness.
• Work with multiple stakeholders across regions and time zones to track, coordinate, and execute tasks and projects.

Skills

Project management

Regulatory compliance

Cross-functional collaboration

Time management

Analytical thinking

Learning quickly

Job description

Games Operations Delivery Manager (Hybrid)

Cape Town

About the role

Reporting to the Director of Games Operations, the Games Project Manager will play a pivotal role in supporting the Games Operations team and the wider business by coordinating and managing the group’s projects.

This is a hands‑on role focused on execution, process improvement, providing structure, ownership, and oversight to ensure smooth operations across various projects, whilst adhering to local and international regulatory compliance.

What you’ll be doing

• Act as the key point of contact within Games Operations for all compliance requirements, ensuring processes are tracked and completed on time.
• Plan and manage games certification and renewal cycles, taking full ownership of annual regulator submissions to prevent gaps or missed deadlines.
• Serve as the point of contact for all new market entry planning, coordinating cross‑functional efforts to ensure compliance and smooth launches.
• Collaborate with product and tech teams on new initiatives, ensuring projects are delivered efficiently and with clear accountability.
• Support the creation and ongoing maintenance of a centralized knowledge base for the Games Operations team, improving documentation and knowledge sharing over the long term.
• Partner with legal teams on regulatory compliance documentation, ensuring alignment and completeness.
• Work with multiple stakeholders across regions and time zones to track, coordinate, and execute tasks and projects.

What you’ll bring

• Minimum 2 years’ experience as a Project Manager, ideally in a fast‑paced or regulated environment.
• Experience in iGaming (B2B or B2C), with an understanding of games compliance and certification requirements for casino products.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent time management and self‑management skills, ensuring deadlines are consistently met.
• Ability to collaborate with stakeholders across locations and time zones, navigating differing priorities and workflows.
• Analytical and data‑driven mindset, capable of identifying issues, creating solutions, and improving processes.
• While games expertise is helpful, it is not mandatory—a structured, organized approach and ability to learn quickly are more important.

What’s in it for you

• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

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