Fuel Station Ops Leader | Customer Experience & Growth

Hewitt Colenbrander Recruitment; KwaMakhutha; Sur place; ZAR 600 000 - 900 000; Plein temps

Résumé du poste

Hewitt Colenbrander Recruitment is seeking an experienced Operations Manager to direct the daily operations of the fuel forecourt, convenience store, and food services, ensuring brand standards, profitability, and efficiency. You will supervise cash handling, reconciliations, stock control, rostering and payroll submission, and you will drive customer experience excellence across retail and fleet accounts.

This role requires strong leadership, strict safety adherence, and the ability to optimise

Qualifications

• Direct the daily operations of the fuel forecourt, convenience store, and food services.
• Manage cash-ups, payment reconciliations, expenses and inventory tracking.
• Supervise recruitment, training, rostering and payroll submission.
• Oversee wet stock, tank dipping, and stock replenishment to minimise shrinkage.
• Drive premium customer service standards and grow loyalty programs.
• Enforce health, safety, food safety and environmental protocols.
• Maintain site security systems and cash handling controls.

Responsabilités

• Oversee daily operations to ensure profitability and efficiency.
• Lead a diverse team and foster loyalty with local businesses and fleets.
• Ensure accurate financial reporting and compliance.

Connaissances

Operations management

Financial oversight

Staff leadership

Inventory control

Customer service

Compliance & safety

Asset & security management

Loyalty program execution

Description du poste

Hewitt Colenbrander Recruitment is seeking an experienced Operations Manager to direct the daily operations of the fuel forecourt, convenience store, and food services, ensuring brand standards, profitability, and efficiency. You will supervise cash handling, reconciliations, stock control, rostering and payroll submission, and you will drive customer experience excellence across retail and fleet accounts.

This role requires strong leadership, strict safety adherence, and the ability to optimise