FTC Wellness Assistant - Laguna Mall

Wellness Warehouse; Langebaan; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Wellness Warehouse is hiring Wellness Assistants across KZN, Western Cape and Gauteng. You will listen to customers, understand their health needs and guide them to suitable wellness products, sharing practical, compassionate advice to help them feel better daily.

Join our in-store team and help create a warm, welcoming shopping experience while maintaining shelves, supporting promotions, and contributing to overall store performance during weekends and busy periods.

Qualifications

• Matric
• Experience in the health and wellness space
• Fully computer literate
• Perfect written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours

Responsibilities

• Welcome customers and create a warm, helpful in-store experience
• Listen carefully to understand individual wellness needs
• Recommend suitable products and solutions based on those needs
• Explain options clearly and confidently
• Build genuine relationships with customers rather than simply making a sale
• Introduce customers to complementary products where they could add real value
• Keep up to date with new products, promotions and wellness developments
• Help the store achieve its sales and performance targets
• Maintain beautiful, well-merchandised shelves and displays
• Assist with stock counts, replenishment and expiry-date checks
• Support point-of-sale and cash-up activities when required
• Contribute to the smooth day-to-day running of the store

Skills

Customer service

Communication skills

Listening skills

Sales orientation

Education

Matric

Tools

Computer literacy

Job description

Turn your passion for wellness into a career that helps people feel better every day.

At Wellness Warehouse, we believe wellness is personal.

Our customers aren't simply looking for products. They're looking for someone who will listen, understand what they need and help them make informed choices about their health and wellbeing.

That's where you come in.

We're looking for Wellness Assistants in KZN, Western Cape and Gauteng who are genuinely passionate about holistic health, love working with people and can turn their wellness knowledge into warm, practical and personalised guidance.

What you'll do

You'll be one of the people our customers trust to help them navigate their wellness journey.

• Welcome customers and create a warm, helpful in-store experience
  
• Listen carefully to understand individual wellness needs
  
• Recommend suitable products and solutions based on those needs
  
• Explain options clearly and confidently
  
• Build genuine relationships with customers rather than simply making a sale
  
• Introduce customers to complementary products where they could add real value
  
• Keep up to date with new products, promotions and wellness developments
  
• Help the store achieve its sales and performance targets
  
• Maintain beautiful, well-merchandised shelves and displays
  
• Assist with stock counts, replenishment and expiry-date checks
  
• Support point-of-sale and cash-up activities when required
  
• Contribute to the smooth day-to-day running of the store
  

Requirements

• Matric
• Experience in the health and wellness space
• Fully computer literate
• Perfect written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours