FTC Wellness Assistant - La Lucia

Wellness Warehouse; Durban; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Wellness Warehouse is hiring Wellness Assistants for Durban and other KZN locations. You will welcome customers, listen to wellness needs, and recommend products with warm, personalised guidance. The role emphasizes building genuine relationships, product knowledge, and helping customers navigate options.

Weekend availability is required to support busy retail periods. You will stay informed on new products and promotions, contribute to store targets, and keep shelves well-merchandised while

Qualifications

• Matric is required.
• Experience in health and wellness space.
• Fully computer literate.
• Excellent written and verbal communication skills.
• Ability and willingness to work weekends and extended retail hours.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen carefully to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers rather than simply making a sale.
• Introduce customers to complementary products where they could add real value.
• Keep up to date with new products, promotions and wellness developments.
• Help the store achieve its sales and performance targets.
• Maintain beautiful, well-merchandised shelves and displays.
• Assist with stock counts, replenishment and expiry-date checks.
• Support point-of-sale and cash-up activities when required.
• Contribute to the smooth day-to-day running of the store.

Skills

Experience in health and wellness

Computer literacy

Written and verbal communication

Weekend/extended hours availability

Education

Matric

Job description

Durban, South Africa | Posted on 10/11/2026

Turn your passion for wellness into a career that helps people feel better every day.

At Wellness Warehouse, we believe wellness is personal.

Our customers aren't simply looking for products. They're looking for someone who will listen, understand what they need and help them make informed choices about their health and wellbeing.

That's where you come in.

We're looking for Wellness Assistants in KZN, Western Cape and Gauteng who are genuinely passionate about holistic health, love working with people and can turn their wellness knowledge into warm, practical and personalised guidance.

What you'll do

You'll be one of the people our customers trust to help them navigate their wellness journey.

• Welcome customers and create a warm, helpful in-store experience
  
• Listen carefully to understand individual wellness needs
  
• Recommend suitable products and solutions based on those needs
  
• Explain options clearly and confidently
  
• Build genuine relationships with customers rather than simply making a sale
  
• Introduce customers to complementary products where they could add real value
  
• Keep up to date with new products, promotions and wellness developments
  
• Help the store achieve its sales and performance targets
  
• Maintain beautiful, well-merchandised shelves and displays
  
• Assist with stock counts, replenishment and expiry-date checks
  
• Support point-of-sale and cash-up activities when required
  
• Contribute to the smooth day-to-day running of the store
  

Requirements

• Matric
  
• Experience in the health and wellness space
  
• Fully computer literate
  
• Perfect written and verbal communication skills
  
• Ability and willingness to work weekends and extended retail hours