FTC Wellness Assistant - Point

Wellness Warehouse; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Wellness Warehouse in Cape Town is seeking Wellness Assistants who are passionate about holistic health and helping customers find the right wellbeing solutions. You will listen to customer needs, recommend suitable products, and explain options clearly while building genuine relationships and delivering a warm in-store experience.

Ideal candidates are matriculated, have health and wellness space experience, are fully computer literate, and ready to work weekends and extended retail hours to

Qualifications

• Matric with basic computer literacy.
• Experience in the health and wellness space.
• Excellent written and verbal communication skills.
• Willingness to work weekends and extended retail hours.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers.
• Keep shelves well-merchandised and stocked.
• Support POS and cash-up activities when required.
• Contribute to smooth day-to-day store operations.

Skills

Wellness industry experience

Written and verbal communication

Customer service mindset

Education

Matric

Tools

Microsoft Office

Job description

Cape Town, South Africa | Posted on 10/11/2026

Turn your passion for wellness into a career that helps people feel better every day.

At Wellness Warehouse, we believe wellness is personal.

Our customers aren't simply looking for products. They're looking for someone who will listen, understand what they need and help them make informed choices about their health and wellbeing.

That's where you come in.

We're looking for Wellness Assistants in KZN, Western Cape and Gauteng who are genuinely passionate about holistic health, love working with people and can turn their wellness knowledge into warm, practical and personalised guidance.

What you'll do

You'll be one of the people our customers trust to help them navigate their wellness journey.

• Welcome customers and create a warm, helpful in-store experience
  
• Listen carefully to understand individual wellness needs
  
• Recommend suitable products and solutions based on those needs
  
• Explain options clearly and confidently
  
• Build genuine relationships with customers rather than simply making a sale
  
• Introduce customers to complementary products where they could add real value
  
• Keep up to date with new products, promotions and wellness developments
  
• Help the store achieve its sales and performance targets
  
• Maintain beautiful, well-merchandised shelves and displays
  
• Assist with stock counts, replenishment and expiry-date checks
  
• Support point-of-sale and cash-up activities when required
  
• Contribute to the smooth day-to-day running of the store
  

Requirements

• Matric
  
• Experience in the health and wellness space
  
• Fully computer literate
  
• Perfect written and verbal communication skills
  
• Ability and willingness to work weekends and extended retail hours