Front Office Receptionist

Radisson Hotel Group; Polokwane; On-site; ZAR 120,000 - 190,000; Full time

Benefits offered by this job

Hotel discounts

Team member rates

Friends & family discount

F&B & Spa discounts

Job summary

Radisson Hotel Group’s Park Inn by Radisson Polokwane invites applications for a Front Office Receptionist. You will deliver friendly, efficient guest service, handle check-in/out, and contribute to a seamless guest journey in a lively hospitality environment.

The ideal candidate has a background in a similar role and familiarity with Opera PMS, with a passion for creating memorable experiences and a team-oriented approach.

Qualifications

• Experience in a similar position is beneficial.
• Knowledge of Opera PMS is a plus.

Responsibilities

• You will be our guests’ superhero, ensuring all aspects of the guest journey from check-in to check-out are delivered to the highest level.
• You will exude patience and host the show with a welcoming personality.
• Work proactively to ensure guest satisfaction and the smooth running of the front office department.
• Demonstrate flexibility and a Yes I Can attitude.

Skills

Front office experience

Tools

Opera PMS

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Front Office Receptionist to join our vibrant team. At Park Inn by Radisson Polokwane we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Front Office Receptionist, you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic team.

It’s not just about check-in and check-out; it’s about everything in-between.

Responsibilities

• You will be our guests’ superhero, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
• You will exude patience, empathy, and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
• You demonstrate flexibility and a positive, Yes I Can! attitude.
• You have an eye for detail.
• You're a creative problem-solver.
• You are passionate about creating extraordinary service.
• You work as part of a team to ensure guest satisfaction.
• You have strong verbal communication skills.
• You enjoy having fun at work.

Qualifications

• Experience in a similar position is beneficial.
• Opera PMS System knowledge.

Benefits

Enjoy global & local perks, including exclusive hotel rates for you and your loved ones at over 1,500 Radisson Hotels worldwide.

Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.

Guaranteed minimum 30% off for your friends & family.

Exclusive discounts on Breakfast, Food & Beverage, Spa and more.

Join us in shaping the future of hospitality!

We welcome applicants from all backgrounds, abilities, and experiences.