Front Office Intern — Guest Experience & Learning

Accor; Johannesburg; On-site; ZAR 67,000 - 134,000; Full time

Benefits offered by this job

Competitive package

Development opportunities

Job summary

HYDE Johannesburg Rosebank is offering a Front Office internship where you will learn by shadowing colleagues and contributing to daily operations. The role includes clerical tasks, assisting the team, and exposure to multiple departments to gain well-rounded hospitality experience.

The position focuses on developing guest service skills, effective communication, and professional integrity in a vibrant hotel environment, with opportunities for development within an international, fast-growing

Qualifications

• Tertiary qualification in hospitality or tourism.
• Proficient in Microsoft Office applications.
• Excellent English and other official languages.
• Dedicated to achieving high standards by working with others.
• Demonstrates integrity and professionalism.

Responsibilities

• Perform clerical duties as assigned by a manager or supervisor.
• Constantly grasp the training given.
• Respond to guest requests promptly.
• Handle all equipment, tools and machinery with care and respect.
• Respond promptly to all service requests.
• Report any accident or damages to equipment immediately.
• Processing data entry.

Skills

Customer service

Communication

Teamwork

English proficiency

Education

Hospitality or Tourism tertiary qualification

Tools

Microsoft Office

Job description

HYDE Johannesburg Rosebank is offering a Front Office internship where you will learn by shadowing colleagues and contributing to daily operations. The role includes clerical tasks, assisting the team, and exposure to multiple departments to gain well-rounded hospitality experience.

The position focuses on developing guest service skills, effective communication, and professional integrity in a vibrant hotel environment, with opportunities for development within an international, fast-growing