Front of House Manager – Fine Dining Leader

Craven Cottage CC; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Craven Cottage CC in Stellenbosch is seeking a senior staff member to assist in high-end restaurant operations. The ideal candidate will have at least 3 years of experience in a similar environment, overseeing staff and ensuring excellent service standards.

Your role will include managing daily operations, addressing customer feedback, and maintaining a positive workplace image. Candidates should possess knowledge of restaurant duties, procedures, and wine.

Qualifications

• Minimum of 3 years of senior experience in a high-end restaurant.
• Good knowledge of restaurant duties and procedures.
• Familiarity with restaurant software is essential.

Responsibilities

• Assist in various operational areas as needed.
• Oversee staff performance and complete daily evaluations.
• Manage customer feedback, compliments, and complaints.
• Ensure adherence to company rules and dress code.

Skills

Leadership

Staff Management

Customer Service

Fine Dining Knowledge

Wine Knowledge

Restaurant Software Knowledge

Education

Grade 12

Post-matric qualification

Job description

Craven Cottage CC in Stellenbosch is seeking a senior staff member to assist in high-end restaurant operations. The ideal candidate will have at least 3 years of experience in a similar environment, overseeing staff and ensuring excellent service standards.

Your role will include managing daily operations, addressing customer feedback, and maintaining a positive workplace image. Candidates should possess knowledge of restaurant duties, procedures, and wine.