Front-of-House Champion & Office Concierge | Cape Town

Cape Town Zombie Walk; Cape Town; On-site; ZAR 95,000 - 117,000; Full time

Benefits offered by this job

Competitive Compensation

Dynamic Team Environment

High-Trust Autonomy

Job summary

Cape Town Zombie Walk is seeking a professional and vibrant Receptionist to join our internal team based in Cape Town. You will be the first point of contact for vendors, volunteers, and visitors, ensuring a welcoming, organized front office during our busy festival season.

We offer a competitive salary, on-site work, and a dynamic team environment behind one of Cape Town’s largest charity footprints and community events, with autonomy to manage your desk and contribute to the brand experience.

Qualifications

• Reception or Front Desk experience in high-volume events/hospitality or premium customer service.
• Polished presentation with strong interpersonal skills and confident public presence.
• Flawless verbal and written English communication; warm, professional telephone manner.
• Basic tech literacy with Outlook/Excel and digital scheduling tools.

Responsibilities

• Front-of-House Coordination: Welcoming visitors, event partners, and volunteers to our Cape Town space with a professional, enthusiastic, and helpful demeanor.
• Switchboard & Inquiry Management: Answering incoming phone calls, providing accurate information about event schedules, and routing complex queries to the correct team members.
• Volunteer & Participant Support: Assist with guest arrivals, volunteer check-ins, and basic data entry during planning weeks.
• General Office Administration: Maintain front reception area presentation, manage courier documents, and basic data entry.
• Diary & Schedule Support: Track meeting room bookings and update the daily calendar for vendor arrivals and logistics.

Skills

Front-of-House Coordination

Switchboard Skills

Volunteer & Visitor Support

Data Entry

Office Administration

Professional Communication

Polished Presentation

Microsoft 365

Excellent English

Cape Town Based

Tools

Microsoft 365 (Outlook, Word, Excel)

Job description

Cape Town Zombie Walk is seeking a professional and vibrant Receptionist to join our internal team based in Cape Town. You will be the first point of contact for vendors, volunteers, and visitors, ensuring a welcoming, organized front office during our busy festival season.

We offer a competitive salary, on-site work, and a dynamic team environment behind one of Cape Town’s largest charity footprints and community events, with autonomy to manage your desk and contribute to the brand experience.