Freight Forwarding Manager

Impala Terminals Group; Johannesburg; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Impala Terminals Group in Johannesburg is seeking a logistics professional to coordinate land transportation across Africa. You will design strategies, coordinate internal partners, and optimize routes to reduce costs and transit times.

You will also manage supplier relationships, ensure regulatory compliance, and report on performance metrics while maintaining SHEQ standards across operations.

Responsibilities

• Strategic Coordination: Design and implement land transportation strategies across Africa.
• Coordination with internal partners to ensure smooth logistics operations.
• Optimize routing and scheduling to minimize costs and transit times.
• Client Relationship Management and support client reporting.
• Identify risks in transportation routes and develop contingency plans.
• Lead and supervise project team targets with daily follow-up.

Job description

Key Responsibilities: Responsibilities include but are not limited to:

1**. Strategic Coordination

• Design and implement land transportation strategies tailored to various regions in Africa.
• Coordinate with internal partners to ensure smooth logistics operations.
• Optimize routing and scheduling to minimize costs and transit times.
• Client Relationship Management / Support client reporting
• Identify potential risks in transportation routes and develop contingency plans.
• Lead and supervise all project team members targets with daily follow-up

2. Clearance Transportation and Scheduling

• Plan and supervise transportation of commodities end to end (road, rail)
• Ensure on-time delivery and resolve bottlenecks promptly!
• Stay updated on changes in transportation regulations and policies across different African countries
• Ensure that all vital documentation for clearance and transportation is complete and accurate

3.** Supplier and Stakeholder Management

• Act as the primary point of contact for clients regarding land logistics services.
• Understand client requirements and develop customized solutions.
• Maintain high levels of customer satisfaction through effective communication and delivery.
• Regulatory Compliance
• Maintain communication between field offices, logistics clusters, and operations centers.
• Liaise with local authorities, customs, and regional partners across African countries.
• Frequently travel across various locations in Africa.
• Tracking performance metrics and delivering reports.
• Ensure adherence to HSE (Health, Safety & Environment) standards and international logistics protocols.
• Conduct risk assessments and implement mitigation measures for cross-border operations.

5.** Documentation & Reporting

• Generate analytical reports (indictor tracking, asset management, pipeline flow capacity utilization).
• Ensure audit-ready records, support and provide input to the development of logistics SOP.
• Proficiency in logistics software and tools for tracking and reporting.

6.** SHEQ

• Understand and make sure of compliance of the SHEQ Policy within logistics and administrative processes.
• Ensure logistical and administrative documentation (e.g., shipping records, schedules) aligns with SHEQ procedures and is properly controlled.
• Report any SHEQ non-conformities in logistics operations to the Regional Commercial Manager.
• Support SHEQ objectives by ensuring efficient and safe administrative support.
• Participate in SHEQ training and participate in audits by providing relevant records.