Operations Manager

Helderberg Personnel; Wes-Kaap; Sur place; ZAR 500 000 - 700 000; Plein temps

Résumé du poste

Helderberg Personnel seeks a Logistics Manager in South Africa, Wes-Kaap. The role involves managing operations for the Zambia team, improving efficiency, and maintaining client relationships. Candidates should have at least 5 years in logistics and a Bachelor's degree in a relevant field. The position demands strong leadership and communication skills to develop a high-performing team and foster operational excellence. Understanding of the African market is critical, with a focus on strategic planning and client satisfaction.

Qualifications

• Minimum 5 years experience in logistics or supply chain management.
• In-depth understanding of logistics within the African market.

Responsabilités

• Lead and manage the daily operations of the company's Zambia team.
• Develop and implement strategic plans to enhance operational efficiency.
• Draft sales budget for the division and recruit staff.
• Supervise, train, and mentor a team of logistics professionals.
• Ensure compliance with regulations, safety standards, and policies.
• Maintain strong client relationships and resolve issues quickly.
• Work with all departments for seamless operations and satisfaction.
• Leverage software to streamline operations and enhance visibility.

Connaissances

Leadership skills

Analytical capabilities

Problem-solving

Communication skills

Customer service orientation

Formation

Bachelor’s degree in Logistics, Supply Chain Management or related field

Description du poste

You will be responsible for managing the team as well as growing the client book and assisting the existing client base in transporting goods out of and within Zambia.

The ideal candidate will have a strong background in cross-border logistics and clearing, excellent leadership skills, and a proven track record of improving operational efficiency.

QUALIFICATION & EXPERIENCE:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or a related field is preferential.
• Minimum 5 years experience in logistics or supply chain management.
• In-depth understanding of logistics within the African market.

Responsibilities:

• Lead and manage the daily operations of the company's Zambia team as well as building the transport leg for the company.
• Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve service quality.
• Draft sales budget for the division, and recruit staff to grow in line with the strategy.
• Supervise, train, and mentor a team of logistics professionals, fostering a culture of continuous improvement and high performance.
• Ensure all operations comply with relevant regulations, safety standards, and company policies.
• Maintain strong relationships with clients, addressing their needs and resolving any issues that may arise promptly.
• Work closely with all departments, to ensure seamless operations and customer satisfaction.
• Leverage logistics software and technology to streamline operations and enhance visibility across the supply chain.

Core Competencies:

• Outstanding analytical and problem-solving capabilities.
• Good written and verbal communication skills.
• Ability to lead, motivate and develop a high-performing team.
• Expertise in developing and implementing strategic plans to optimise operations.
• Outstanding communication and interpersonal abilities.
• Strong customer service orientation