Fraud & Risk Strategy Lead

Winning Form; Durban; On-site; ZAR 550,000 - 850,000; Full time

Job summary

Hollywoodbets is a sports and entertainment betting operator born in Durban, South Africa. We offer a challenging Fraud and Risk Specialist role within the Purple Team, focusing on detecting fraud, managing risk, and ensuring regulatory compliance.

You will monitor transactions, lead investigations, and develop controls across sportsbook and casino operations while collaborating with IT, Compliance and Operations.

Qualifications

• 3-5 years’ experience in fraud detection, risk management, or compliance (preferably in gambling, financial services, or fintech).
• Knowledge of South African gambling regulations and AML/CTF legislation.
• Experience with fraud detection software, data analytics tools, or case management systems.

Responsibilities

• Monitor customer transactions for suspicious betting patterns, chargebacks, and identity theft.
• Use fraud detection tools, data analytics, and manual investigation to identify irregular activity.
• Block or restrict accounts where fraudulent activity is suspected.
• Develop and refine fraud detection rules, alerts, and monitoring processes.
• Conduct ongoing risk assessments across sportsbook and casino operations.
• Recommend and implement controls to reduce fraud exposure and operational risks.
• Collaborate with IT, Compliance, and Operations teams to strengthen risk frameworks.
• Produce detailed risk reports with key fraud trends and mitigation strategies.
• Lead investigations into fraudulent cases, collating evidence for internal decision-making or law enforcement.
• Prepare reports for senior management and regulatory bodies (e.g., FSCA, NGB, FIC).
• Maintain accurate records of fraud cases, resolutions, and lessons learned.
• Ensure compliance with South African gambling regulations (NGB, provincial gambling boards, FIC Act, POCA, etc.).
• Work with the Compliance team to align fraud strategies with licensing and legal requirements.
• Provide fraud training and awareness to frontline teams.
• Work with payment providers, banks, and external partners to resolve fraud-related issues.
• Assist customer support in resolving disputes involving fraud-related complaints.
• Reduction in fraudulent transactions and financial losses.
• Timeliness and accuracy of fraud investigations.
• Compliance with regulatory and audit requirements.
• Effective collaboration with internal teams and external partners.
• Continuous improvement of fraud prevention strategies.
• Ability to handle sensitive information with discretion.

Job description

Hollywoodbets is a sports and entertainment betting operator born in Durban, South Africa. We offer a challenging Fraud and Risk Specialist role within the Purple Team, focusing on detecting fraud, managing risk, and ensuring regulatory compliance.

You will monitor transactions, lead investigations, and develop controls across sportsbook and casino operations while collaborating with IT, Compliance and Operations.