Fraud Manager - Strategy, Detection & Investigations

AES Global; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

AES Global is seeking a Fraud Manager to take full ownership of the fraud function in our Cape Town offices. You will protect the business, its partners and customers from financial crime, across a multi-channel payments environment.

You will lead fraud governance, real-time monitoring, investigations and reporting, ensuring alignment with South African regulatory requirements and industry best practices.

Qualifications

• A relevant degree and 5–8 years’ experience in a similar role.
• Experience in payments, fintech, PSP or payment-aggregator environments; card-environment banking also considered.
• Experience with transaction-monitoring tools, fraud platforms or rules engines.
• A good understanding of fraud typologies, detection methodologies and internal controls.
• Fluent business English, and your own reliable transport.

Responsibilities

• Establish and drive the enterprise fraud-risk strategy and fraud rules.
• Own fraud governance, policies, procedures and internal controls.
• Oversee real-time transaction monitoring, alert triage, detection systems and rules engines across all channels.
• Lead complex fraud investigations and manage escalations.
• Report on fraud trends, losses, risks and overall fraud posture.
• Assess fraud risk across new products, partnerships and channel integrations.
• Manage relationships with fraud-technology vendors, card schemes and external parties, and liaise with law enforcement and industry bodies.
• Build and lead a team of fraud analysts and investigators, ensuring compliance with FICA, SARB and card-scheme requirements.

Education

A relevant degree

Tools

Transaction-monitoring tools

Job description

AES Global is seeking a Fraud Manager to take full ownership of the fraud function in our Cape Town offices. You will protect the business, its partners and customers from financial crime, across a multi-channel payments environment.

You will lead fraud governance, real-time monitoring, investigations and reporting, ensuring alignment with South African regulatory requirements and industry best practices.