Franchise Operations & Growth Lead

Pedros Chicken; Limpopo; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros Chicken in Limpopo seeks a Junior Operations Manager to implement an Operations Management Framework across the organisation and support profitability. You will uphold SOPs, drive customer satisfaction, and oversee store performance to maximise net profitability.

Responsibilities include managing operations for allocated stores, developing teams, achieving sales/GP targets, and assisting franchise partners with troubleshooting while ensuring compliance with SOPs.

Qualifications

• Degree or certificate in Marketing, Business Development or Business Administration.
• Experience in Franchise/Corporate Stores.
• GAAP knowledge and Micros experience.
• Minimum 2 years as a Junior Operations Manager.
• Proficient in MS Office (advanced).

Responsibilities

• Implement an Operations Management Framework across the organisation.
• Support sustainability and profitability for stakeholders.
• Expand brand scope, growth, and clientele.
• Maintain SOPs and service standards.
• Manage store-level operations and quality control.
• Achieve sales and gross profit targets.
• Lead and develop store teams.

Skills

Marketing

Business Development

Business Administration

Franchise operations

People management

Tools

MS Office

Job description

Pedros Chicken in Limpopo seeks a Junior Operations Manager to implement an Operations Management Framework across the organisation and support profitability. You will uphold SOPs, drive customer satisfaction, and oversee store performance to maximise net profitability.

Responsibilities include managing operations for allocated stores, developing teams, achieving sales/GP targets, and assisting franchise partners with troubleshooting while ensuring compliance with SOPs.