Franchise Growth & Operations Leader

West Coast Personnel; Alberton; Vor Ort; ZAR 350.000 - 520.000; Vollzeit

Zusammenfassung

West Coast Personnel is seeking a seasoned franchise operations professional for roles across the Inland region. You will build strong franchisee relationships, conduct regular store visits, and drive improvements in sales, product uptake and store performance.

A diploma or equivalent qualification in Business Administration, Retail Management, Sales, Marketing or Operations Management is preferred, along with at least 5 years in related fields.

Qualifikationen

• 5+ years in retail, franchise operations, sales, or business development.
• Experience with store openings and operational implementation.
• Franchise experience is advantageous; multi-site retail preferred.
• Diploma/qualification in related field preferred.
• Strong MS Office, Excel and reporting skills.

Aufgaben

• Build strong franchisee relationships and conduct regular store visits.
• Improve sales, product uptake and operational performance.
• Conduct store audits, monitor compliance and follow up on corrective actions.
• Train and coach franchisees and store teams on products, systems and customer service.
• Coordinate new store setup, launch readiness and post-opening support.
• Identify and develop new franchisees, locations and growth opportunities.
• Maintain accurate records, report on performance and recommend process improvements.

Kenntnisse

Franchise operations

Sales & business development

Data analysis

Communication skills

Training & coaching

Willing to travel

Ausbildung

Diploma or equivalent in Business Admin / Retail Management / Sales / Marketing

Tools

Microsoft Office

Excel

Reporting

Jobbeschreibung

West Coast Personnel is seeking a seasoned franchise operations professional for roles across the Inland region. You will build strong franchisee relationships, conduct regular store visits, and drive improvements in sales, product uptake and store performance.

A diploma or equivalent qualification in Business Administration, Retail Management, Sales, Marketing or Operations Management is preferred, along with at least 5 years in related fields.