Forklift Operator & Store Merchandiser

Cashbuild; Makhanda; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Cashbuild is seeking a Forklift Driver (Internal Applications only) to operate and maintain the forklift safely, support store customers, and ensure stock is merchandised and labelled in designated areas.

The role requires basic maths, clear English and local language communication, willingness to work shifts, weekends and public holidays, and a valid forklift licence. Physical fitness is essential. Training will be provided where needed.

Qualifications

• Grade 12 or minimum of 1 year work related experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and Public Holidays.
• Must be able to work under pressure.
• Must be physically fit to operate a forklift.
• Must have a valid forklift license.

Responsibilities

• Acknowledge all Customers and determine their needs.
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s.
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle.
• Advise Customers on the additional services provided: Delivery service / bulk deposits, Glass cutting, Plan reading, Credit programmes, Special orders, Trusses, Distant ordering, VIC Customer Programme.
• Must be certified in Product Knowledge.
• Must be available in aisle of responsibility.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Merchandise stock according to approved layouts and planograms.

Skills

Forklift operation

Customer service

Stock merchandising

Education

Grade 12

Job description

Cashbuild is seeking a Forklift Driver (Internal Applications only) to operate and maintain the forklift safely, support store customers, and ensure stock is merchandised and labelled in designated areas.

The role requires basic maths, clear English and local language communication, willingness to work shifts, weekends and public holidays, and a valid forklift licence. Physical fitness is essential. Training will be provided where needed.