Food & Beverage Manager

Craven Cottage CC; Stellenbosch; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Craven Cottage CC in Stellenbosch seeks an experienced Hospitality Manager to oversee food and beverage operations, ensuring service excellence and profitability.

The role requires 3–5 years in a similar 4/5* hotel environment, budgeting proficiency, and strong HACCP knowledge. You will lead teams, coordinate events, and drive customer satisfaction while complying with health and safety standards.

Qualifications

• Grade 12.
• Diploma or degree in Hospitality Management or related field.
• Minimum 3–5 years in a similar role within a 4/5* hotel environment.
• Proficiency in restaurant management software (POS systems), inventory systems, and Microsoft Office.
• In-depth knowledge of health, safety, and sanitation regulations (HACCP).
• Strong leadership, communication, problem-solving, and organizational skills.
• Willingness to work weekends, holidays, and flexible shifts (day/night).

Responsibilities

• Oversee dining room and events to ensure high service standards.
• Manage budgets, costs, and revenue in line with financial plans.
• Develop staff through training and performance reviews.
• Ensure compliance with HACCP and safety regulations.

Skills

Budgeting

Leadership

Customer service

F&B Ops

POS software

HACCP knowledge

Scheduling

Communication

Education

Diploma/Degree in Hospitality Management

Tools

POS systems

Inventory systems

Microsoft Office

Job description

Duties

• Continually works to ensure correct handling procedures to minimize china and glassware breakage and food waste.
• Maintain responsibility for sales, expenses and profit goals as outlined in the food & beverage department operating plans/budgets, while promoting the company goals of customer service and satisfaction, teamwork, reporting requirements and financial performance.
• Assists in planning and implementing of procedures for special events and banquet functions.
• Implements a sales plan of action including in-house sales calls, booking appointments, outside sales efforts, guided site inspections and researching sales leads as necessary.
• Provides daily, weekly, monthly reports and other reports required.
• Ensure that all guests receive consistent services and products.
• Ensure employees in your department receive healthy and safe working conditions.
• Willing to work shifts.
• Able to work in a fast-paced environment and be able to maintain environment.
• Implement job descriptions for the staff in your department.
• Ensure that attendance registers are correct for your & signed off for your department before submitting it to Human Resources.
• Ensure regular appraisal of subordinates with emphasis on skills, development & correcting poor performance using standard evaluation forms.
• Ensure training within department is on-going, constructive & always aimed at improving levels of service.
• Able to act as a chairman when required to do so as part of development.
• Complete the Operations Manual for Restaurant and Bars.
• Report any misconduct & irregularities to Management.
• Apply fair disciplinary procedures when required.
• Adhere to all Company policies & procedures

Requirements

• Grade 12
• A diploma or degree in Hospitality Management or a related Field
• Minimum 3–5 years in a similar role within a 4 / 5* hotel environment
• Proven ability to manage budgets, control food/labour costs, and maximize revenue.
• Proficiency in restaurant management software (e.g., POS systems), inventory systems, and Microsoft Office.
• In-depth knowledge of health, safety, and sanitation regulations (e.g., HACCP).
• Strong leadership, communication, problem-solving, and organizational skills.
• Willingness to work weekends, holidays, and flexible shifts (day/night).