FMCG Delivery Driver & Client Service Specialist

Smollan; Cape Town; On-site; ZAR 201,000 - 290,000; Full time

Job summary

Smollan in Cape Town, South Africa, is seeking an Administrator to support delivery targets and stakeholder engagement. The role requires 1-2 years in FMCG, Grade 12 / NQF 4, and a valid driver’s license. You will handle vehicle maintenance tasks, ensure customer satisfaction, and report faults to management.

The ideal candidate demonstrates time management, professionalism, and strong communication skills, with a focus on client service and reliable operations.

Qualifications

• 1-2 years’ experience in an FMCG environment
• Grade 12 / NQF level 4 or equivalent
• Valid drivers license is required
• Strong time management and organization skills
• Excellent verbal and written communication
• Customer service and client-facing skills

Responsibilities

• Administer daily tasks and records
• Achieve delivery targets
• Engage with stakeholders to coordinate activities
• Maintain vehicles as needed for deliveries
• Ensure customer/client satisfaction through responsive service
• Report faults or issues to the supervisor/manager

Skills

Time management

Communication skills (verbal & written

Customer service skills

Vehicle maintenance skills

Professionalism

Client service skills

Education

Grade 12 / NQF 4

Tools

Valid Driver's License

Job description

Smollan in Cape Town, South Africa, is seeking an Administrator to support delivery targets and stakeholder engagement. The role requires 1-2 years in FMCG, Grade 12 / NQF 4, and a valid driver’s license. You will handle vehicle maintenance tasks, ensure customer satisfaction, and report faults to management.

The ideal candidate demonstrates time management, professionalism, and strong communication skills, with a focus on client service and reliable operations.