Fleet Dispatcher & Driver Coordinator - Urban Logistics

Placements24; Benoni; Híbrido; ZAR 240.000 - 360.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid work model

Career growth

Medical and retirement benefits

Advanced dispatch technology access

Resumo da vaga

Placements24 in Benoni, Gauteng, seeks a Fleet Dispatcher & Driver Coordinator to oversee daily dispatch and driver coordination for urban deliveries. Hybrid role combines on-site hub oversight with remote planning for efficient routing and real-time issue resolution.

You will lead drivers, allocate routes, monitor performance, and collaborate with sales and customer service to ensure timely outcomes. Ideal candidates have dispatch or fleet management experience and strong organizational skills.

Qualificações

• Proven experience in dispatching, fleet management, or logistics coordination.
• Strong knowledge of Gauteng road network around Benoni.
• Experience with dispatch software and GPS tracking systems.
• Ability to lead, communicate, and supervise drivers.
• Willingness to work in a hybrid environment.

Responsabilidades

• Coordinate and dispatch a fleet of delivery vehicles in Benoni and surrounding areas.
• Be the main contact for drivers, providing support, clear instructions, and real-time updates.
• Monitor driver performance using dispatch software and GPS tracking.
• Assign routes based on vehicle availability, driver skills, and priorities.
• Troubleshoot delays, breakdowns, or customer complaints promptly.
• Maintain records of dispatch activities and driver hours.
• Communicate with sales, customer service, and management.
• Enforce company policies and safety procedures among drivers.
• Assist in training and onboarding of new drivers.
• Contribute to continuous improvement of dispatch processes.

Conhecimentos

Fleet dispatch

Logistics coordination

Leadership

Communication

Problem solving

Formação

High school diploma

Logistics qualification

Ferramentas

Dispatch software

GPS tracking

MS Office

Fleet management systems

Descrição da vaga

About the Role

Our client, a fast-growing urban logistics and delivery service provider, is seeking a dynamic Fleet Dispatcher & Driver Coordinator to manage operations from their **Benoni, Gauteng** hub. This role is pivotal in ensuring the smooth and efficient operation of their delivery fleet within the bustling **Gauteng** metropolitan area. The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a keen understanding of logistics and driver management. You will be the primary point of contact for a team of drivers, coordinating schedules, assigning routes, and resolving operational challenges in real-time. This hybrid role offers the flexibility to work both remotely and on-site, providing a balanced approach to managing a critical operational function. Join a forward-thinking company that is revolutionizing urban deliveries.

Key Responsibilities

• Coordinate and dispatch a fleet of delivery vehicles to ensure timely and efficient service delivery in **Benoni** and surrounding areas.
• Serve as the main point of contact for drivers, providing support, clear instructions, and real-time updates.
• Monitor driver performance, adherence to schedules, and delivery progress using dispatch software and GPS tracking.
• Assign delivery routes and tasks based on vehicle availability, driver skills, and delivery priorities.
• Troubleshoot and resolve operational issues such as traffic delays, vehicle breakdowns, or customer complaints promptly.
• Maintain accurate records of dispatch activities, driver hours, and delivery performance metrics.
• Communicate effectively with other departments, including sales, customer service, and management.
• Implement and enforce company policies and safety procedures among the driving team.
• Assist in the training and onboarding of new drivers.
• Contribute to the continuous improvement of dispatch processes and logistics efficiency.

Requirements

• Proven experience in dispatching, fleet management, or logistics coordination, preferably in a high-volume delivery environment.
• Excellent knowledge of **Gauteng**'s road network and traffic patterns, particularly around **Benoni**.
• Proficiency with dispatch software, GPS tracking systems, and basic computer applications (MS Office).
• Strong leadership, communication, and interpersonal skills.
• Ability to remain calm and make effective decisions under pressure.
• Exceptional organizational and multitasking abilities.
• Experience in a hybrid work environment is advantageous.
• A basic understanding of vehicle maintenance and driver regulations is a plus.
• High school diploma or equivalent; further education in logistics or business is beneficial.
• Adaptability and willingness to work a flexible schedule as needed.

Benefits

• An annual salary of R , paid monthly.
• Hybrid work model offering flexibility between remote and office-based work.
• Opportunities for career growth within a rapidly expanding logistics company.
• Comprehensive medical and retirement benefits package.
• Access to advanced dispatch and fleet management technology.

Benefits

• A collaborative and dynamic work environment in **Benoni, Gauteng**.
• Performance-based incentives and bonuses.