Flagship Hotel General Manager – Lead Growth & Guest Experience

Placements24; Soweto; On-site; ZAR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Performance bonus

Career progression

Job summary

Placements24 seeks an experienced Hotel General Manager to lead the flagship property in Soweto, Gauteng. You will oversee all operations, drive guest satisfaction, and ensure strong financial performance while upholding brand standards.

The role requires 8–10 years in hotel management, with at least 5 years in GM or senior executive roles, plus a proven ability to lead, mentor, and optimize revenue management. Relocation to Soweto is expected for the right candidate.

Qualifications

• 8–10 years in hotel management with 5+ years in GM or senior executive roles.
• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Proven track record in operations, finance, and guest satisfaction.

Responsibilities

• Oversee all hotel operations across departments to ensure efficiency.
• Develop and execute strategic plans for revenue, profitability, and guest satisfaction.
• Manage budgeting, forecasting, and cost control.
• Lead, motivate, and develop department heads and staff.
• Maintain brand standards and drive marketing/sales to improve occupancy.

Skills

Leadership

Communication

Interpersonal skills

Hotel operations

Revenue management

Budgeting/P&L

Strategic thinking

Decision making

Education

Bachelor's degree in Hospitality Management

Tools

PMS software

Job description

Placements24 seeks an experienced Hotel General Manager to lead the flagship property in Soweto, Gauteng. You will oversee all operations, drive guest satisfaction, and ensure strong financial performance while upholding brand standards.

The role requires 8–10 years in hotel management, with at least 5 years in GM or senior executive roles, plus a proven ability to lead, mentor, and optimize revenue management. Relocation to Soweto is expected for the right candidate.