Finance Claims Administration Assistant

Helderberg Personnel; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Helderberg Personnel seeks an Administrative Claims Administrator in Stellenbosch to manage end-to-end insurance claim processing, verify details against insurer documents, and submit for payment.

Daily tasks include handling receivable and payable claims for each client portfolio, monitoring bank accounts, transferring funds, and preparing supplier payments and payment proofs as needed. You will ensure timely follow-up on unpaid claims and report discrepancies to senior staff.

Responsibilities

• Verify details against insurer documentation and submit for payment.
• Process daily receivable claims for assigned client portfolio and prepare for payment to finance.
• Monitor clients' bank accounts, transfer deposits and allocate to claims.
• Follow up on insurance payments not yet settled by due dates and provide payable claims to admin for follow-up.
• Handle supplier quotes for parts and issue authorizations for deliveries as needed.
• Prepare and post daily and monthly authorizations for payments made by finance.

Job description

Job description:

• Clients capture claims on the data base, and the administrator receives a notification to take further action.
• Details must be checked and compared with the insurer's documentation for the insurance claim and then submitted for payment
• Daily, all receivable claims are processed and prepared by the administrator for their assigned client portfolio and submitted for payment to the finance department.
• Once daily payments are settled, the administrator should check the clients' accounts and send them out.
• Daily, the client portfolio's bank accounts must be monitored and transferred to the main business account, and then the deposits allocated to the claims
• When insurance claims are paid by the insurers, the allocations must be checked and followed up when claims have not yet been paid and settled by the due dates. Daily payable claims are provided to the admin person to then follow up.
• Clients can also upload quotes for parts on the database for payment, and the administrator gets a notification to take further action.
• Details and specific requirements must be checked, and then the administrator issues an authorization to the parts supplier so that parts can be delivered to the panel beater.
• Daily, all party authorizations are prepared and submitted for payments made by the finance department.
• When partial payments are settled, the administrator must send the suppliers their payment proofs
• Any inquiries about the part suppliers of your client portfolio must be checked, followed up on, and handled as far as possible, otherwise senior staff will be hands-on/supportive in scenarios.
• Daily and monthly monitoring and management of the administrator's client portfolio is required so that clients operate within their contractual limits.