Field Technician: Customer-Facing Installations & Repairs

Telkom; Durban; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

Telkom Openserve is seeking a Tech Officer: NFO Customer Facing to perform installations, recoveries, repairs and maintenance on customer premises equipment across the Openserve network. You will work to deliver a positive customer experience and coordinate with internal teams on-site or remotely.

The role requires 6 months to 1 year of relevant network field operations experience, a valid driver’s license, and readiness to travel and stay away when required.

Qualifikationen

• NQF 4: School leaving qualification required.
• Experience: 6 months to 1 year in network field operations.

Aufgaben

• Installed/ Recovered Equipment and related activities.
• Receive installation/ recovery details; analyse and plan requests; liaise with key role players.
• Obtain materials/tools and perform installation/recovery and tests.
• Liaise with stakeholders; complete steps on CLICK; ensure quality inspections.

Kenntnisse

Technical equipment handling

Cable network

Communicating

Planning

Organising

Computer literacy

Technical problem solving

Ausbildung

National Certificate (Grade 12) / National Senior Certificate / National (vocational) Certificate

NQF 3: School/College/Trade Certificates e.g. Grade 11 or N3

Jobbeschreibung

Telkom Openserve is seeking a Tech Officer: NFO Customer Facing to perform installations, recoveries, repairs and maintenance on customer premises equipment across the Openserve network. You will work to deliver a positive customer experience and coordinate with internal teams on-site or remotely.

The role requires 6 months to 1 year of relevant network field operations experience, a valid driver’s license, and readiness to travel and stay away when required.