Field Solutions Engineer — On-Site Tech & Support
Placements24
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Benefits offered by this job
Job summary
Placements24 in Welkom is seeking an experienced Technical Support Engineer to join their team, focusing on installation and maintenance of critical systems on client sites across the Free State. You will troubleshoot complex hardware and software issues, perform installations and routine maintenance, and train client personnel.
Strong communication and hands-on problem solving are essential. This role offers a competitive salary, a company vehicle with travel allowances, medical aid, retirement
Qualifications
- Engineering degree or equivalent professional experience and certifications are required.
- Strong networking, system integration, and troubleshooting skills.
- Ability to interpret technical documentation, schematics and manuals.
- Excellent communication and client engagement skills for on-site work in Welkom.
Responsibilities
- Lead and execute installation and setup of technical systems at client locations.
- Provide advanced troubleshooting and diagnostic support for hardware and software issues.
- Perform regular maintenance and upgrades to ensure optimal system performance.
- Document all procedures, solutions, and customer interactions thoroughly.
- Train client personnel on proper use and basic maintenance of installed systems.
- Respond to critical service calls and resolve issues within SLAs.
Skills
Education
Tools
Job description
Placements24 in Welkom is seeking an experienced Technical Support Engineer to join their team, focusing on installation and maintenance of critical systems on client sites across the Free State. You will troubleshoot complex hardware and software issues, perform installations and routine maintenance, and train client personnel.
Strong communication and hands-on problem solving are essential. This role offers a competitive salary, a company vehicle with travel allowances, medical aid, retirement
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