Field Service Technician - S3

Sandvik; Burgersfort; Sur place; ZAR 360 000 - 540 000; Plein temps

Résumé du poste

Sandvik Mining and Rock Solutions in South Africa seeks a Field Service Technician to install, repair, inspect and commission mining equipment at customer sites. You will diagnose issues and provide hands-on service, ensuring operations run smoothly and safely.

The role requires a Grade 12, a relevant trade certificate, at least 2 years of field service experience on earth-moving equipment, and a valid Code 08 license. Basic computer literacy and own tools are essential.

Qualifications

• Grade 12 or equivalent qualification.
• Trade Certificate of Competence with apprenticeship proof.
• Minimum 2 years Field Service Technician experience on earth moving equipment.
• Basic computer literacy.
• Own set of tools.
• English proficiency.
• Code 08 driver's license.
• Medical certificate to work in mining environment.

Responsabilités

• Install, repair, inspect and commission products at customer site or premises.
• Report and document results after actions.
• Plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes with improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Achieve positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share knowledge to enable colleagues to expand their knowledge.

Connaissances

Problem solving

Technical support

Field service experience

English proficiency

Formation

Grade 12

Trade Certificate

Outils

Own set of tools

Basic computer literacy

Description du poste

• Grade 12 (Matric) or equivalent qualification
• Basic Computer literacy

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Main responsibilities

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Your Profile

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, if possible, Diesel Mechanic, Auto Electrical, Millwright, accompanied by proof of apprenticeship.
• Minimum 2-year experience working as Field Service Technician with proven competence as Earth moving Equipment Technician in the above-mentioned field
• Basic Computer literacy
• Own set of tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding / electrohydraulic / auto electrical / hydraulic / PDS systems, remote control offerings
• Underground mining environment, maintaining of earth moving equipment.

Applications close: 02 November 2026

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.