Field Service Technician- S3

Sandvik AB; Mokopane; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

Sandvik AB is seeking a skilled field service professional to install, repair, inspect, and commission Sandvik crushing and screening equipment. You will troubleshoot hydraulic, mechanical, lubrication, and control systems on mine sites and remote locations, while delivering training and documenting technical reports.

Ideal candidates hold an N6 Millwright or equivalent trade, with 5+ years on crushers and related equipment, and the ability to travel extensively in remote environments.

Qualifications

• Qualified N6 Millwright, Mechanical Fitter, or equivalent trade qualification.
• Ability to obtain medical fitness certification for mine sites.
• Experience with Sandvik Mobiles & Static Crushers is advantageous.

Responsibilities

• Perform breakdown repairs and fault finding on Sandvik crushing and screening equipment.
• Conduct planned maintenance, inspections, and condition assessments.
• Perform equipment commissioning and installation support.
• Complete technical reports and service documentation.
• Provide technical support to customers on site and remotely.
• Conduct root cause investigations and recommend corrective actions.
• Assist customers with maintenance planning and best practices.
• Deliver operator and maintenance training.
• Support parts identification and recommendations.
• Maintain a high standard of safety and compliance with mine and company requirements.
• Able to read schematic drawings
• Supervisory Skills
• Time Management

Skills

Troubleshooting

Problem solving

Time management

Supervisory skills

Independent work

Customer focus

Education

N6 Millwright / Mechanical Fitter trade qualification

Tools

Microsoft Office

Reporting systems

Job description

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role:

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Main responsibilities:

• Perform breakdown repairs and fault finding on Sandvik crushing and screening equipment.
• Conduct planned maintenance, inspections, and condition assessments.
• Perform equipment commissioning and installation support.
• Complete technical reports and service documentation.
• Provide technical support to customers on site and remotely.
• Conduct root cause investigations and recommend corrective actions.
• Assist customers with maintenance planning and best practices.
• Deliver operator and maintenance training.
• Support parts identification and recommendations.
• Maintain a high standard of safety and compliance with mine and company requirements.
• Able to read schematic drawings
• Supervisory Skills
• Time Management

Your Profile:

• Qualified N6 Millwright, Mechanical Fitter, or equivalent trade qualification.
• Valid Clean Driver's licence.
• Ability to obtain medical fitness certification for mine sites.
• Computer literacy (Microsoft Office and reporting systems not negotiable).
• Minimum 5 years' experience on cone crushers, jaw crushers, screens, feeders, and related crushing equipment.
• Experience with Sandvik Mobiles & Static Crushers i.e. CH, CS, CJ, QA, QE, and QJ product ranges would be advantageous.
• Experience in troubleshooting hydraulic, mechanical, lubrication, and control systems.
• Experience working on mine sites and in remote locations.
• Experience working with PLCs a distinct advantage
• Crusher assembly and disassembly.
• Hydroset systems.
• Lubrication systems.
• ACS and automation systems.
• Mechanical and hydraulic fault finding.
• Reading technical drawings and manuals.
• Condition monitoring and inspections.
• Root cause failure analysis (RCFA)

Personal Attributes

• Strong troubleshooting and problem-solving ability.
• Ability to work independently with minimal supervision.
• Customer-focused attitude.
• Willingness to travel extensively.
• Ability to train and mentor customer personnel.
• Safety conscious.
• Self-motivated and adaptable in challenging environments.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.