Field Service Engineer - Security Systems

Placements24; Centurion; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits

Retirement benefits

Ongoing training

Generous annual leave

Supportive team environment

Job summary

Placements24 is seeking a Field Service Engineer to install, maintain, and repair electronic security systems at client sites in Centurion, Gauteng. The role requires travel within Centurion and surrounding regions, with hands-on responsibilities and a strong emphasis on reliability and customer service.

The ideal candidate has 4+ years of experience in security installations, strong diagnostic skills, and the ability to work independently.

Qualifications

• 4+ years of experience installing and servicing electronic security systems.
• Experience with access control, CCTV (IP and analog), and intrusion detection.
• Strong networking knowledge for IP-based security systems.
• Ability to read and interpret manuals, wiring diagrams, and schematics.
• Valid driver''s license and clean driving record.
• Willingness to travel within Centurion and surrounding areas.
• Technical certifications in security systems are advantageous.

Responsibilities

• Install, configure, and commission electronic security systems (access control, CCTV, video recorders, alarms).
• Perform preventive maintenance to ensure optimal performance and identify issues.
• Troubleshoot hardware and software faults and provide timely solutions.
• Conduct system upgrades and feature modifications as required.
• Respond to emergency service calls and resolve critical failures promptly.

Skills

Strong diagnostic skills

Customer service orientation

Interpersonal communication

Independent work

Time management

Education

Security system certifications

Job description

About the Role

Our client, a leading innovator in advanced security and surveillance solutions, is seeking a dedicated and technically proficient Field Service Engineer to join their expanding team. This critical role involves the installation, maintenance, and repair of sophisticated electronic security systems, including access control, CCTV, and intrusion detection systems for high-profile clients across Centurion, Gauteng . The ideal candidate will possess a strong technical aptitude, excellent diagnostic skills, and a commitment to providing exceptional customer service. You will be responsible for ensuring the seamless operation and reliability of these vital security installations, working directly at client sites. This is a hands-on position requiring travel within the Centurion, Gauteng area and surrounding regions to meet client needs and project deadlines.

Key Responsibilities

• Install, configure, and commission a wide range of electronic security systems, including access control, CCTV cameras, video recorders, and alarm systems.
• Perform routine preventative maintenance and inspections on installed security systems to ensure optimal performance and identify potential issues.
• Troubleshoot and repair hardware and software faults on security equipment, providing timely and effective solutions.
• Conduct system upgrades and modifications as required by clients or to implement new features.
• Respond to emergency service calls and resolve critical system failures promptly and efficiently.
• Interpret technical documentation, schematics, and blueprints to guide installation and repair activities.
• Provide technical training and support to end-users on the operation of installed security systems.
• Maintain accurate records of all service calls, repairs, and maintenance activities performed.
• Adhere strictly to all safety protocols and company guidelines during site visits.
• Liaise with project managers and sales teams to ensure successful project completion and client satisfaction.

Requirements

• Minimum of 4 years of experience in the installation and servicing of electronic security systems.
• Proven expertise with major brands and technologies in access control, CCTV (IP and analog), and intrusion detection systems.
• Strong understanding of networking principles as they apply to IP-based security systems.
• Ability to read and interpret technical manuals, wiring diagrams, and system schematics.
• Excellent diagnostic and problem-solving skills, with a methodical approach to fault finding.
• Strong customer service orientation and excellent interpersonal communication skills.
• Must possess a valid driver's license and have a clean driving record.
• Ability to work independently and manage time effectively to meet service commitments in Centurion, Gauteng .
• Flexibility to work outside standard business hours when required for emergency call-outs.
• Relevant technical certifications in security systems are highly advantageous.

Benefits

• Competitive salary reflecting your skills and experience.
• Company vehicle provided for business use, including fuel card.
• Comprehensive medical and retirement benefits package.
• Ongoing training and certification opportunities to stay current with security technology.
• Generous annual leave and paid public holidays.
• Opportunity to work with cutting-edge security technologies and high-profile clients.
• A supportive team environment focused on technical excellence.