Field Service Engineer

BlackBerry Inc.; Johannesburg; Hybrid; ZAR 600,000 - 900,000; Full time

Job summary

ABB is seeking a Field Service role for the Automation Process Industries. You will work on-site and on a hybrid basis to execute service tasks, identify improvements for customer operations, and troubleshoot complex equipment and processes.

You will prepare materials and collaborate with teams to deliver reliable, sustainable automation solutions. Requirements include a degree in electrical or electronic engineering, 5 years of experience with automation systems (SCADA, DCS, drives), and strong

Qualifications

• Experience with automation equipment, SCADA, DCS, and drive systems (AC/DC).
• Strong field service and troubleshooting skills.
• Excellent communication and client-facing abilities.

Responsibilities

• Plan and execute service work with low to medium complexity per work instructions.
• Identify opportunities to improve customer operations on-site.
• Perform field service tasks and remote analyses; troubleshoot equipment/process failures.
• Prepare material lists and ensure availability of parts and equipment for service activities.
• Develop the service business for the Process Industries division in the area.

Skills

Automation equipment SCADA DCS

AC DC Drives

5 years experience

ACS Drives 800xA

English communication

Education

Degree in Electrical or Electronic Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Manager__Your role and responsibilitiesIn this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.The work model for the role is: HybridThis role is contributing to the Automation Process industries in KZN.You will be mainly accountable for:Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.Develop the service business for the Process Industries division in the KZN AreaOur team dynamicsYou will join a dynamic, talented, high performing team, where you will be able to thrive, develop industry standers and contribute .Qualifications for the roleYou are immersed in and developing relevant tools and methodologies and the Process Industries marketAbility to demonstrate your experience in Automation equipment, SCADA, DCS's and AC and DC Drives with 5 years of experiencePossess an enhanced knowledge of ACS Drives and 800xAYou are passionate about collaborating and client satisfactionDegree in Electrical or Electronic EngineeringYou are at ease communicating in EnglishMore about usAutomation Process Industries (AUPI) delivers integrated automation, electrification and digital solutions that help customers improve safety, productivity, sustainability and operational performance. Serving industries such as mining, minerals processing, metals, pulp and paper, Process Industries combines deep domain expertise with advanced control systems, digital technologies and lifecycle services to optimize plant operations, maximize asset availability and support customers throughout the entire asset lifecycle. Through modernization, migrations, advanced automation, asset management and service solutions, ABB helps customers achieve safer, smarter and more sustainable operations while improving profitability and long term competitiveness.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.