Field Service Appliance Tech — Install & Repair (Vehicle Provided)

Placements24; Pietermaritzburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Company-provided vehicle

Health insurance and retirement

Continuous professional development

Job summary

Placements24 is seeking a highly skilled Field Service Technician for Pietermaritzburg to install, service, and repair high-end domestic and commercial appliances. You will work on refrigerators, ovens, dishwashers, washing machines, and specialized units, ensuring safety, quality, and customer satisfaction.

The role requires diagnosing complex mechanical and electrical issues, reading manuals and schematics, and using diagnostic tools and hand tools.

Qualifications

• Proven experience as Field Service Technician focused on appliance installation and repair.
• Skilled in diagnosing and repairing complex mechanical and electrical systems.
• Understanding of plumbing and electrical wiring for appliance installation.
• Able to read and interpret technical manuals, schematics, and blueprints.
• Strong customer service and communication skills.
• Valid driver’s license with clean record.
• Proficient with diagnostic equipment and hand tools.
• Technical qualification or trade certification advantageous.
• Physically fit to lift and maneuver heavy appliances.
• Willingness to travel within Pietermaritzburg region and beyond.

Responsibilities

• Install major appliances following safety regulations and manufacturer guidelines.
• Perform routine maintenance and preventative servicing.
• Diagnose and repair mechanical and electrical issues.
• Explain operation, maintenance and troubleshooting clearly to clients.
• Maintain records of service calls using the digital reporting system.
• Coordinate with customer service and logistics for scheduling and parts.
• Adhere to health and safety protocols on site and in workshop.
• Identify opportunities for upselling services or products.

Skills

Field service

Electrical repair

Troubleshooting

Manuals & schematics

Customer service

Driver's license

Diagnostics tools

Trade certification

Physical fitness

Travel willingness

Education

Trade certification in electrical/mechanical/appliance repair

Tools

Diagnostic tools

Hand tools

Job description

Placements24 is seeking a highly skilled Field Service Technician for Pietermaritzburg to install, service, and repair high-end domestic and commercial appliances. You will work on refrigerators, ovens, dishwashers, washing machines, and specialized units, ensuring safety, quality, and customer satisfaction.

The role requires diagnosing complex mechanical and electrical issues, reading manuals and schematics, and using diagnostic tools and hand tools.