Field Sales Agent: Non-Life Insurance

iMasFinance Co-operative (Ltd); Centurion; On-site; ZAR 180,000 - 280,000; Full time

Job summary

iMas Finance seeks a Field Sales Agent to drive new business and promote non-life insurance products. You will conduct client needs analyses, prepare quotations, close sales, and maintain long-term client relationships in a compliant environment.

Applicants should have 2-3 years in direct sales, RE5, and FSCA recognition. A Code EB license and strong communication skills are essential for success in Gauteng markets.

Qualifications

• Matric/Grade 12 with FSCA-recognized qualification and RE5 is essential.
• Regulatory Examinations (RE5) must be current and valid.
• Knowledge of FAIS regulatory requirements is required.

Responsibilities

• Generate new business and meet monthly sales targets.
• Conduct face-to-face client meetings and needs analyses.
• Prepare accurate quotations and assist with form completion.
• Develop and maintain client relationships and cross-sell where appropriate.
• Ensure compliance with FAIS, POPIA, FICA and other regulations.

Skills

Customer centricity

Attention to detail

Written and verbal communication

Time management

Organizational skills

Interpersonal skills

Coping under pressure

Conflict handling

Record management

Education

National Senior Certificate (Matric)

FSCA Recognized qualification

Regulatory Examination 5 (RE5)

Job description

In support of the iMas Finance transformation strategy, preference will be given to candidates from the designated groups,specifically targeting African Males and candidates with disabilities.

Job Purpose

The Field Sales Agent is responsible for generating new business, promoting non-life insurance products as well as providing professional insurance advice to prospective and existing clients. The role involves prospecting, conducting client needs analyses, generating quotations, closing sales, and maintaining long-term customer relationships while ensuring compliance with all regulatory and company requirements.

Job Outputs:

Sales Generation

• Identify and develop new business opportunities through prospecting, networking, referrals, and Employer group interactions.
• Conduct face-to-face client meetings and presentations.
• Generate and convert qualified leads into policy sales.
• Meet and exceed monthly sales and premium targets.
• Build and maintain a strong sales pipeline

Client Needs Analysis

• Assess clients' insurance needs and risk exposures.
• Recommend appropriate non-life insurance solutions based on client requirements.
• Explain policy benefits, exclusions, excesses, and terms and conditions.

Quotation and Policy Administration

• Prepare and present accurate insurance quotations.
• Assist clients with completing application forms and supporting documentation.
• Ensure all information submitted is accurate and complete.
• Facilitate policy issuance and onboarding of new clients.

Relationship Management

• Develop and maintain strong relationships with clients.
• Conduct regular follow-up visits and policy reviews.
• Identify opportunities for cross-selling and upselling additional insurance products.
• Address customer queries and service requests efficiently by referring queries to customer service.
• Attend all interactions with EP in Gauteng, whether Wellness days, training, activations, meetings, presentations etc.
• Build and maintain relationships with key Employer Partner stakeholders and employees in collaboration with the KAC.
• Make and attend personal meetings with prospects at EP’s.

Register Compliance and Governance

• Ensure compliance with FAIS, POPIA, FICA, TCF, and all applicable insurance regulations.
• Maintain accurate records of client interactions and sales activities, (Record of advice, recordings of all conversations, Needs analysis, Quote schedules, notes on all conversations with customers)
• Adhere to company policies, procedures, and ethical standards.

Market Intelligence

• Monitor competitor activities and market trends.
• Provide feedback on customer needs and market opportunities.
• Participate in sales campaigns, promotions, and community engagement initiatives

Required Qualifications

• National Senior Certificate (Matric/Grade 12) - Essential
• FSCA Recognized qualification- Essential
• Regulatory Examination 5 (RE 5) – Essential

Required Experience

• 2-3 years’ experience in direct client sales
• 2-3 years’ experience in non-life (short term insurance) experience
• 2-3 years’ experience face-to-face customer engagement

Competencies; Knowledge and Skills

• Code EB: Articulated motor vehicle licence - essential
• Computer literate (Microsoft Office)
• Knowledge of applicable legislation
• Customer centricity
• Attention to detail
• Up to date knowledge of regulatory landscape within the financial sector
• Industry knowledge
• Written and verbal communication skills
• Tech-savvy
• Time management
• Organizational skills
• Interpersonal skills
• Coping under pressure
• Conflict handling skills
• Record Management