FIELD MANAGER II

Smollan

Midrand

On-site

ZAR 300,000 - 420,000

Full time

14 days+

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Job summary

Smollan in South Africa seeks an operational leader to drive growth for clients, customers and Smollan by proactively managing client, customer and employee relationships. You will spot opportunities, provide insights, and allocate resources for efficient day-to-day operations as a Smollan people custodian and leader.

You will oversee field sales execution, promotions, and data-driven improvements, ensuring targets are met while maintaining high standards of service delivery and team performance

Qualifications

Relevant Diploma at NQF level 5.
Code 8 Driver’s license; Own vehicle.
2–3 years’ field sales supervision experience in retail environment at a managerial level.

Responsibilities

Communicate sales targets to the Field Force
Increase volumes in field
Monitor sales to ensure targets are achieved
Drive ad-hoc promotions to increase sales
Develop alternative strategies to increase sales
Ensure timeous promotional activities are implemented
Manage resources for efficient day-to-day field operations
Continuous monitoring of service delivery
Identify and act on new business opportunities
Provide insights for improvements and new sales approaches

Skills

Communication

Analysis

Computer literacy

Business acumen

Commercial awareness

Attention to detail

Pro-active thinking

Leadership

Planning and organising

Negotiation

Sales management

Decision making

Education

Diploma (NQF 5)

Code 8 Driver’s license; Own vehicle

Job description

Provide feedback via feedback platform (e.g. REX/Manual tracking) People Management

Job Summary

An operational leader who ensures growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.

Key Responsibilities and Deliverables

Efficient Achievement of Targets

Communicate sales targets to the Field Force
Increase volumes in field
Monitor sales to ensure sales targets are achieved
Drive ad-hoc promotions to increase sales
Develop alternative strategies to increase sales
Ensure timeous promotional activities are implemented

Manage Promotional Activity

Facilitate the implementation of promotion grids
Ensure field force are informed about time frames for promotions
Communicate promotional activities to field force
Ensure understanding of objectives of various promotions
Ensure promotional activities have been implemented and maintained
Provide feedback to relevant stakeholders
Monitor competitor’s new innovations
Analyses and manage data integrity (Field comms) Control Expenses
Control cell phone/telephone expenses
Monitor and control: fuel expenses
Vehicle expenses

Pro-Active Operational Excellence

Manage the resources required to ensure efficient and effective day-to-day operations in the field including flexible people and resource allocation
Continuous monitoring of service delivery
Ensure implementation of systems to promote efficiency
Implementation of sales initiatives and value-adding store operations
Ensure all company assets are maintained according to company policy
Manage staff in-store book communication and feedback

Business Insights and Execution

Identify and act on new business opportunities
Share information with relevant stakeholders
Effective data collection and analysis
Provide insights for improvements and new ways of driving sales
Plan and implement sales operations for clients and customers based on the analysis of sales data
Monitor and evaluate new innovations
Monitor competitor’s new innovations Stakeholder Engagement
Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers
Provide continuous feedback as per client requirements
Compile regular reports to relevant stakeholders
Provide continuous feedback as per client requirements (competitor activities, promotions)
Compile regular reports to Regional Managers
Conduct review meetings with client
Provide feedback via feedback platform (e.g. REX/Manual tracking) People Management
Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment and selection
Induction and orientation
Training and development
Rewards and remuneration
Succession planning
Performance management
Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare
Ensure appropriate levels of management and accountability
Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
Ensure effective knowledge sharing Teamwork and Self-Management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Manage own career development by staying abreast of any technical and industry changes