About the Role
Our client, a leading innovator in automotive technology solutions, is seeking a dedicated and skilled Field Installation Technician (Automotive Systems) to join their expanding team in Soweto, Gauteng. This role involves traveling to various automotive workshops and client sites to install, configure, and test advanced automotive diagnostic and electronic systems. You will be the face of the company on the ground, ensuring that installations are performed to the highest standards and that clients receive comprehensive training on system operation. The ideal candidate will possess a strong mechanical aptitude, a keen understanding of automotive electronics, and a passion for cutting-edge technology. You must be comfortable working independently, managing your schedule effectively, and adhering to strict quality and safety protocols. This is a hands-on role critical to our client's service delivery and customer satisfaction.
Key Responsibilities
- Install, calibrate, and commission a range of automotive electronic systems, diagnostic tools, and associated hardware at client locations.
- Perform pre-installation checks to ensure site readiness and compatibility with installed equipment.
- Conduct thorough testing and troubleshooting to verify system functionality and performance post-installation.
- Provide on-site training to end-users on the proper operation, maintenance, and basic troubleshooting of installed systems.
- Diagnose and resolve technical issues encountered during or after installation, escalating complex problems to senior support staff when necessary.
- Maintain accurate and detailed records of all installation activities, including service reports, test results, and client sign-offs.
- Adhere strictly to all company safety policies and procedures, as well as local regulations, during all site visits.
- Manage inventory of parts and tools required for installations and ensure they are properly maintained.
- Build and maintain positive relationships with clients, acting as a trusted technical advisor.
Requirements
- Proven experience as an installation technician, field service engineer, or similar role, preferably within the automotive sector.
- Strong knowledge of automotive electronic systems, vehicle diagnostics, and related software.
- Proficiency in using hand tools, power tools, and diagnostic equipment.
- Excellent mechanical and troubleshooting skills.
- Ability to interpret technical manuals, schematics, and blueprints.
- Valid driver's license and a clean driving record are essential.
- Willingness to travel extensively within the specified region.
- Strong customer service and communication skills.
- Formal technical qualification in automotive mechanics or electronics is highly advantageous.
Benefits
- Competitive hourly rate and potential for overtime pay.
- Travel allowance and per diem for overnight stays when applicable.
- Provision of specialized tools and personal protective equipment (PPE).
- Opportunities to work with the latest automotive technology.
- Training and development programs to enhance technical skills.
- Potential for contract extension based on performance and business needs.
- Exposure to a dynamic and growing industry sector.