Field Installation and Repair Technician

Placements24; Noord-Kaap; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Company vehicle

Performance bonuses

Extensive training

Independent scheduling

Supportive team

Job summary

Placements24 in South Africa seeks a hands-on Field Installation and Repair Technician to serve the Kimberley region. You will install, test, and troubleshoot on-site to ensure optimal equipment performance.

The role requires strong technical aptitude and excellent customer service. You will perform repairs, maintain records, and travel within the Kimberley area using a company vehicle.

Qualifications

• Proven experience as a Field Technician or similar role.
• Strong knowledge of mechanical and electrical systems; read manuals/diagrams.
• Proficiency with diagnostic tools and repair equipment.
• Excellent customer service and communication skills.
• Must have a valid driver's license and clean driving record for travel within Kimberley.

Responsibilities

• Perform professional installations of equipment at client sites per specs and safety protocols.
• Conduct diagnostic testing and troubleshoot installation or repair issues.
• Execute repairs and maintenance to restore functionality.
• Communicate services performed and address client concerns.
• Maintain accurate records of service calls, installations, repairs, and parts used.

Skills

Field service

Installation

Mechanical systems

Electrical systems

Reading diagrams

Diagnostic tools

Customer service

Communication

Driver's license

Tools

Diagnostic tools

Repair equipment

Job description

About the Role

Our client is seeking a hands-on and customer-oriented Field Installation and Repair Technician to serve the Kimberley region. This position is essential for ensuring our client's products are installed correctly and maintained efficiently at customer locations. You will be responsible for all aspects of on-site installation, including system setup, testing, and troubleshooting. Furthermore, you will perform necessary repairs and maintenance to ensure optimal equipment performance. The ideal candidate is self-sufficient, possesses strong technical aptitude, and excels at providing excellent customer service in a field-based role, contributing directly to client satisfaction and operational uptime through meticulous service delivery.

Key Responsibilities

• Perform professional installations of equipment at client sites, adhering to all specifications and safety protocols.
• Conduct diagnostic testing and troubleshooting to identify and resolve installation or repair issues.
• Execute repairs and maintenance tasks to restore equipment functionality and prevent future problems.
• Communicate effectively with clients to explain services performed and address any concerns.
• Maintain accurate records of all service calls, installations, repairs, and parts used.

Requirements

• Proven experience as a Field Technician , Installation Technician, or similar role.
• Strong knowledge of mechanical and electrical systems, with the ability to read technical manuals and diagrams.
• Proficiency with diagnostic tools and repair equipment.
• Excellent customer service and communication skills.
• Must possess a valid driver's license and a clean driving record for travel within the Kimberley area.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Company vehicle provided for business use.
• Extensive training on product lines and repair techniques.
• Opportunity to work independently and manage your own schedule within service areas.
• A supportive team environment focused on delivering high-quality field service.