FICA & Compliance Documentation Specialist

EnableSA; Johannesburg; Presencial; ZAR 210.000 - 270.000; Jornada completa

Descripción de la vacante

Zohorecruit in Johannesburg is seeking an experienced FICA Assistant to join the team. You will handle obtaining and reviewing customer documentation, ensure compliance with FICA requirements, and maintain accurate records.

The role involves coordination with Operations, Finance, and supervisors to resolve outstanding items and support regulatory submissions. The position requires 2–3 years in FICA/AML or related fields, Grade 12, and a relevant compliance certificate or diploma would be

Formación

• Grade 12 is required.
• A certificate or diploma in Compliance, Credit Management, Finance Management, Accounting, Risk Management, Legal Studies or Banking/Finance would be advantageous.
• 2–3 years’ experience in Credit Control, FICA, AML, Financial Services or Accounting preferred.
• Experience obtaining and reviewing customer documentation is advantageous.
• Experience dealing with customers and internal operations.
• Experience maintaining electronic records and compliance registers.

Responsabilidades

• Obtain required account-opening documentation from Operations and/or customers.
• Review documentation against the applicable account-opening checklist.
• Identify missing, incomplete, expired, or inconsistent documentation.
• Follow up with Operations and relevant employees regarding outstanding documentation.
• Contact customers directly where Operations is unable to obtain the required information.
• Maintain a tracking schedule of outstanding account-opening documentation.
• Escalate material or overdue documentation issues to the Credit and FICA Supervisor.
• Ensure documentation is filed and readily retrievable.
• Assist with account-operating queries from Operations and Finance.
• Ensure account-opening documentation requirements are consistently applied.
• Obtain required FICA documentation from customers and assist with customer identification and verification processes.
• Obtain and maintain information relating to legal entity details, directors, owners, and funding sources.
• Review documentation for completeness, validity, and consistency.
• Identify expired or outdated FICA documentation and initiate periodic reviews.
• Follow up with customers regarding outstanding or updated information.
• Maintain accurate records of customers' FICA status and escalate high-risk items when needed.
• Assist with enhanced due diligence processes when required.
• Ensure customer information is confidential per policy.

Conocimientos

Customer interaction

Attention to detail

Data accuracy

Educación

Grade 12

Certificate/diploma in Compliance

Descripción del empleo

Zohorecruit in Johannesburg is seeking an experienced FICA Assistant to join the team. You will handle obtaining and reviewing customer documentation, ensure compliance with FICA requirements, and maintain accurate records.

The role involves coordination with Operations, Finance, and supervisors to resolve outstanding items and support regulatory submissions. The position requires 2–3 years in FICA/AML or related fields, Grade 12, and a relevant compliance certificate or diploma would be