Family Support Specialist - Randburg

Placements24; Randburg; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Professional development opportunities

Job summary

Placements24 is seeking a compassionate Family Support Specialist to serve the Randburg community in Gauteng. You will assess family needs, develop intervention plans, and connect clients with local resources.

The role requires a Bachelor’s degree in Social Work or related field and a minimum of three years’ direct service experience. A non-judgemental, culturally sensitive approach and driving licence are essential.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field.
• Strong counseling and interpersonal skills.
• Experience in case management and resource navigation within the Randburg locale.
• Ability to manage a caseload effectively and maintain confidential records.

Responsibilities

• Conduct comprehensive assessments of family needs, identifying strengths and areas for support.
• Develop and implement tailored family support plans in collaboration with family members.
• Provide direct counseling and guidance to families on parenting skills, conflict resolution, and effective communication.
• Facilitate access to community services such as childcare, housing assistance, and educational programs.
• Offer crisis intervention and emotional support to families experiencing acute difficulties.
• Conduct home visits and facilitate family meetings as required.
• Maintain detailed and accurate case notes and progress reports.
• Collaborate with schools, healthcare providers, and other agencies to coordinate support efforts.
• Organise and lead workshops on relevant topics for families in the Randburg area.
• Monitor client progress and adjust support plans as needed to ensure optimal outcomes.

Skills

Counseling

Interpersonal skills

Case management

Resource navigation

Education

Bachelor’s degree in Social Work

Job description

About the Role

Our client is looking for a compassionate and skilled Family Support Specialist to serve the Randburg, Gauteng community. This role is designed for an individual dedicated to strengthening family units and providing essential support services to families facing various challenges. You will work closely with families to assess their needs, develop intervention strategies, and connect them with relevant community resources. This position offers a unique opportunity to foster resilience, improve family dynamics, and promote the well‑being of children and adults. The Randburg location presents diverse family structures, requiring a versatile and empathetic approach to support delivery. This is a crucial role within our client’s broader mission to enhance social welfare.

Key Responsibilities

• Conduct comprehensive assessments of family needs, identifying strengths and areas for support.
• Develop and implement tailored family support plans in collaboration with family members.
• Provide direct counseling and guidance to families on parenting skills, conflict resolution, and effective communication.
• Facilitate access to community services such as childcare, housing assistance, and educational programs.
• Offer crisis intervention and emotional support to families experiencing acute difficulties.
• Conduct home visits and facilitate family meetings as required.
• Maintain detailed and accurate case notes and progress reports.
• Collaborate with schools, healthcare providers, and other agencies to coordinate support efforts.
• Organise and lead workshops on relevant topics for families in the Randburg area.
• Monitor client progress and adjust support plans as needed to ensure optimal outcomes.

Requirements

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 3 years’ experience providing direct services to families in a social care or counseling capacity.
• Strong understanding of child development, family systems theory, and intervention techniques.
• Excellent counseling, communication, and interpersonal skills.
• Demonstrated ability to build rapport and trust with diverse family populations in Gauteng.
• Experience in case management and resource navigation within the Randburg locale.
• Proficiency in maintaining confidential records and using case management software.
• Ability to manage a caseload effectively and prioritise tasks.
• A non-judgemental and culturally sensitive approach to service delivery.
• Valid driver’s licence and reliable transportation for home visits.

Benefits

This role comes with a competitive annual salary and a comprehensive benefits package. Our client is committed to the professional growth of its staff, offering opportunities for specialised training and development. Employees will work within a supportive and collaborative team environment in Randburg. The position allows for a flexible hybrid work arrangement, balancing office‑based duties with community engagement. This is an excellent opportunity to make a significant impact on family well‑being in Gauteng.