Family Support Coordinator

Placements24; Randburg; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Employee assistance program

Wellness initiatives

Job summary

Placements24 in Randburg seeks a dedicated Family Support Coordinator to deliver essential family services and connect providers with communities. You will work with parents, children and caregivers to build stable, supportive home environments and strengthen family bonds.

The role focuses on counseling, resource navigation and developing tailored support plans, with a collaborative team and opportunities for professional growth in a community-focused setting.

Qualifications

• Experience in family support, social work, counseling or a related field.
• Strong understanding of child development, family dynamics, and community resources.
• Excellent communication, empathy, and active listening skills.

Responsibilities

• Provide direct support and counseling to families facing challenges.
• Develop individualized family support plans based on assessments.
• Connect families with community resources, agencies, and support groups.
• Organize and facilitate workshops and parenting groups to enhance family skills.
• Maintain accurate and confidential client records and progress reports.

Skills

Family support

Counseling

Empathy

Active listening

Communication

Job description

About the Role

Our client is seeking a nurturing and dedicated Family Support Coordinator to join their team in Randburg . This role is dedicated to providing essential support and resources to families, helping them navigate challenges and strengthen their relationships. You will work closely with parents, children, and caregivers to foster a stable and supportive home environment, acting as a vital link to community services and ensuring families have the tools and assistance they need to thrive.

Key Responsibilities

• Provide direct support and counseling to families facing various challenges, such as parenting difficulties, financial stress, or social isolation.
• Develop individualized family support plans based on comprehensive assessments of needs.
• Connect families with relevant community resources, agencies, and support groups.
• Organize and facilitate workshops and parenting groups to enhance family skills and well-being.
• Maintain accurate and confidential client records and progress reports.

Requirements

• Experience in family support, social work, counseling, or a related field.
• Strong understanding of child development, family dynamics, and community resources.
• Excellent communication, empathy, and active listening skills.
• Ability to build trust and rapport with diverse family populations.
• Knowledge of services and networks within the Randburg area.

Benefits

• Competitive annual salary and benefits package.
• Opportunities for ongoing professional development and training.
• A supportive and collaborative team environment.
• The satisfaction of making a positive impact on families' lives.
• Employee assistance program and wellness initiatives.